Remote Head of Customer Success & Support - Enterprise
Jobgether
Jobgether is seeking a hands-on Head of Customer Success & Support to build and scale the post-sale journey for a growing B2B SaaS marketplace. You will own key enterprise relationships, oversee a small CS & Support team, and establish SLAs, onboarding playbooks, and health metrics.
You will drive renewals, expansion, and vendor collaboration, partnering with Sales and Product to translate customer feedback into platform improvements.
#J-18808-LjbffrVacancy posted 5 days ago
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