Sr Manager, Operations

Description

Employer: Amazon.com Services LLC

Position: Sr Manager, Operations (AMZ8125.15) (multiple positions available)

Location: Seattle, WA. Relocation to various unanticipated Amazon sites throughout the U.S. may be required.

Multiple Positions Available:

1. Manage budgetary, people development and operations objectives within the Fulfillment Center.

2. Oversee aspects of operation or functions at the site.

3. Managing and lead a team of Operations and Area Managers, coach and mentor the team to ensure performance objectives are met, build positive employee relations and build leadership bench strength within the Fulfillment Center.

4. Drive creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.

5.Oversee overall safety, quality and performance and customer experience of either Inbound or Outbound operations.

1. Set and clarify requirements and expectations for Operations and Area Managers. Measure performance, provide feedback, and hold Ops Managers accountable for their performance and the performance of their departments.

2. Leverage the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.

3. Take proactive steps to ensure that best practices are shared across all departments, shifts and among the network.

4. Work closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

5. Supervise 4 Operations Managers.

6. Domestic travel required up to 15% of time.

7. Relocation to various unanticipated Amazon sites throughout the U.S. may be required - Amazon will pay relocation expense.

(40 hours / week, 8:00am-5:00pm, Salary Range $149,796/year to $182,700/year)

Amazon.com is an Equal Opportunity - Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

Basic Qualifications

A Master's degree or foreign equivalent degree in Business Administration/Management, Engineering, Operations or related discipline and 2 years of technical management, management consulting, or engineering experience in the job offered or related occupation. Employer will accept a Bachelor's degree or foreign equivalent degree in Business Administration/Management, Engineering, Operations or related discipline and 5 years of technical management, management consulting, or engineering experience in the job offered or related occupation. Experience must include 2 years of experience in the following skills:

1. management experience, including a salaried workforce, in a manufacturing, production or distribution environment.

2. experience with performance metrics, process improvement and Lean techniques.

3. experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination.

Travel: Domestic travel required up to 15% of time.

The pay range for this position in Seattle, WA is $149,796/year to $182,700/year; however, base pay offered may vary depending on job-related knowledge, skills, and experience A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided by Seattle, WA Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site.

Preferred Qualifications

All applicants must meet all the above listed requirements.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.