Home Health Business Office Coordinator

Position Summary The Home Health Business Office Coordinator is responsible for modeling Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Home Health Business Office Coordinator is accountable for the planning, coordination, and management of the business office as well as related operational activities of the program in accordance with home health policy and procedure, including but not limited to billing for reimbursement, payroll, and administrative quality improvement. Responsibilities Facilitates communications between departments and team members. Trains new users on EMR, troubleshoots system difficulties, ensures necessary entries are made, and reports are done on a timely basis. Assists in maintaining updated financial records, including accounts payable, deposits, contributions, etc. Pulls billing batches at least once a month. Ensures that ED has signed off on invoices before sending to Accounts Payable and that invoices are sent on a timely basis to take advantage of discounts and avoid late charges. Maintains records and ensures accuracy of billing for pharmacy, medical supplies, etc., as directed. Orders office supplies, forms, collateral materials, logo wear, and medical supplies and equipment as directed. Ensures that new team members complete all necessary onboarding processes, including payroll paperwork, personnel file, orientation, photo for ID badge, and other training as needed. Creates and maintains confidential records such as program personnel files, Candidate Information Sheets, and Employment Applications. Follows Records Retention policy for processing terminated personnel files. Tracks and ensures the updating of team member’s professional licenses, automobile insurance, in‑service training, contract renewals, and physician licenses through personnel file audit policy. Processes payroll according to Company procedures. Serves as communications liaison between team members and candidates/applicants and the Human Resources and Payroll staff to facilitate recruiting, onboarding, payroll, HRIS, benefits, etc. Initiates personnel requisition, provides application and background release forms to recruiter, and communicates candidate status to hiring supervisor. Monitors and reports on quality indicators. Maintains documentation, gathers data, and generates reports related to Performance Improvement Projects. Monitors and maintains master calendar of program‑specific activities required by regulatory agencies. Assists program in constant preparedness for regulatory review. Handles general maintenance of the facility. Maintains and serves as resource for troubleshooting on all office equipment. Maintains inventory records on program equipment. Records daily census and sends to leadership in a timely manner. Records and maintains minutes of staff meetings. Performs other duties as assigned. Education and Experience High school diploma or GED required. Associate or Bachelor's degree preferred. Experience in insurance and Medicare/Medicaid preferred. Experience in office management helpful. Skills Mathematical skills: add, subtract, multiply, divide using whole numbers, common fractions, decimals; compute rate, ratio, and percentage. Language skills: read, analyze, interpret general business periodicals, professional journals, technical procedures, or governmental regulations; write reports, business correspondence, procedure manuals; present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communication. Strong organizational and time management skills. Demonstrated leadership skills with potential to move into a people manager position in a relatively short period if needed. Approachable and effective communicator. Strong initiative and ability to work in a self‑directed environment. Must be able to work a flexible schedule to include nights and weekends. Ability to understand, read, write, and speak English. Articulates and embraces integrated healthcare at home philosophy. Physical Demands and Work Environment Essential functions include regular standing, walking, manual dexterity, and lifting up to 25 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. Benefits Meaningful Work: Make an impact everyday by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter. Career Development: Access leadership pathways, mentorship, and personalized professional development. Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care. Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well‑being. Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication. A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion. Equal Opportunity Employer As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #J-18808-Ljbffr Compassus