Senior Student Accounts Lead: Service Excellence & Systems
Northeastern University
Northeastern University in Boston seeks a Senior Assistant Director of Student Accounts to lead frontline service delivery, optimize payment processing, and drive customer satisfaction across Student Accounts and EMCC. The role supervises staff, monitors service metrics, and advances self-service communications while coordinating with multiple partners to ensure accurate student account records and timely resolutions. #J-18808-Ljbffr Northeastern University
Vacancy posted 1 day ago
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