IP Delivery Orchestrator / Scrum Master

IP Delivery Orchestrator / Scrum Master

Position Description
CGI is seeking an AI Enabled Delivery Orchestrator to support our IP Development Teams in flow optimized delivery. This role is responsible for orchestrating end to end delivery flow, enabling teams to safely and effectively adopt AI tools and practices, and supporting organizational change management as we evolve from traditional Agile development to AI augmented SAFe Agile delivery. The Delivery Orchestrator ensures the team delivers high quality outcomes by optimizing value flow, managing risks and dependencies, integrating Responsible AI practices, and facilitating alignment across Product, Engineering, Architecture, Security and Quality. This position plays a critical role in helping teams navigate new ways of working, adopt AI enhanced development tools, and continuously mature toward AI native delivery practices.
This position is located in our Lafayette, LA, Lebanon, VA, Knoxville, TN, and Belton, TX office; however, a hybrid working model is acceptable.

Your future duties and responsibilities
o Orchestrate end to end delivery flow using agile principles, WIP limits, and AI driven flow analytics to improve cycle time, predictability, and throughput. 
o Guide teams in the adoption and use of AI tools for coding, testing, refinement, design generation, documentation, and workflow optimization, applying a strong mindset for enabling AI driven development practices. 
o Support organizational change management by promoting new AI native practices, removing adoption barriers, and reinforcing behaviors aligned with modern delivery ways of working. 
o Ensure Responsible AI considerations—including privacy, security, fairness, and explainability—are integrated early in backlog refinement and maintained throughout delivery. 
o Facilitate alignment across Product, Engineering, Architecture, Compliance, and cross functional partners to maintain clarity, consistency, and shared delivery outcomes. 
o Monitor flow, pipeline signals, and AI generated insights to proactively identify risks, bottlenecks, and dynamic capacity shifts. 
o Drive continuous improvement using data driven insights, helping teams evolve toward AI native delivery maturity. 
o Maintain psychological safety and strong collaboration practices during periods of rapid adaptation, experimentation, and workflow change. 
o Support traceability, documentation, and lifecycle governance to remain compliant with CMMI and SDLC expectations in an AI augmented environment.

Required qualifications to be successful in this role
o Bachelor's Degree and 3-5 YOE
o 3 years as a Scrum Master
o Understanding of SDLC, CI/CD pipelines, and quality practices 
o Familiarity with AI enabled tools (e.g., AI copilots, automated test generators, AI coding assistants) and their appropriate use cases. 
o Experience supporting hybrid development implementations or large enterprise modernization initiatives. 
o Exposure to CMMI-aligned environments or federal contract delivery structures. 
o Understanding of AI lifecycle risks (bias, drift, hallucination, explainability, security). 
o Experience with Azure DevOps, Github or similar work management tools.

Desired qualifications/non-essential skills required:
o Experience in Agile delivery roles (Scrum Master, Agile Facilitator, or similar) with exposure to SAFe or other scaled frameworks. 
o Strong understanding of Agile and flow-based delivery methods. 
o SAFe certifications (e.g., SSM, SASM, SA, RTE) or equivalent Agile delivery certifications. 
o Ability to interpret flow metrics (cycle time, throughput, WIP, CFD) and guide teams using data informed insights. 
o Strong communication, facilitation, and collaboration skills across technical and non-technical stakeholders.
o Experience supporting organizational or technology driven change initiatives. 
o Awareness of Responsible AI principles and their application in software development (training will be provided if needed).

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $80,600.00 - $176,300.00.

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at View email address on us.fitly.work . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.