Quality Engineer

Quality Engineering Role

Responsibility for performing all Quality Engineering functions within the assigned Value Stream Team and for the customers they support. Such functions include, but not limited to:

• Review of incoming orders and technical data package customer requirements
• Preparation of quality control instructions and other quality procedures
• Support and oversight of first articles, quality inspections and audits in production
• Investigating, resolving and preventing product quality problems to include RCCA
• Evaluation, failure analysis and disposition of returned or rejected assemblies
• Review and disposition of defective components
• Coordination with vendors in resolving quality issues
• Cross-functional interactions with other team members to continually quality improvements
• Provide premier customer quality service and protect the Voice of the Customer

Essential Duties and Responsibilities:

• Identify and correct potential problems. Lead corrective action, preventive action, and continuous improvement activities for the value stream
• Drive quality improvement projects via action plans and other quality tools
• Preparation and approval of Inspection and Test Plans issued to the shop floor for standard / stock products in accordance with specifications
• Review/approve customer orders, confirming customer quality requirements can be met
• Control and approve Product Containment, Nonconforming Product, Customer NCRs and Field Complaints in accordance with QMS requirements
• Monitor quality trends and report routine/substantial developments to senior company leadership
• Evaluation, failure analysis and disposition of returned or rejected assemblies
• Review and disposition defective components found in manufacturing
• Coordination with vendors in resolving component Quality issues
• Coordinate with Quality Inspectors and Quality Techs assigned to production lines
• Adherence to all company procedures
• Function as a collaborative team member in ad hoc Continuous Improvement activities
• Support Team in evaluation of Quality Characteristics of Product
• Maintain a safe and orderly work area
• Other duties as assigned

Metric Ownership:

• Internal Quality: First Pass Yield and Scrap
• External Quality: Customer returns, Customer scorecards
• Corrective Action Response effectiveness
• DMR disposition, RMA Evaluation and Contract review timeliness
• First Article Inspection Report accuracy and review timeliness

Qualifications:

• Must be a US person: Citizen or Permanent resident due to contractual requirements
• Minimum 5 years' manufacturing experience with a certified QMS (AS9100 preferred)
• Bachelor's degree in engineering or related field (preferred, but will consider experiential offset)
• Process expertise in Logistics, Manufacturing and Supply Chain Management required
• Specialized skills, knowledge of standards/specifications unique to this role (RCCA, APQP, AS9102, IPC/WHMA-A-620 and J-STD-001 experience preferred)
• A3 Problem Solving, 5-Why, 8D, Leadership Standard Work experience preferred
• Proficiency with ERP systems in a manufacturing environment. Epicor knowledge a plus
• Strong ability to Lead and Mentor as an Individual Contributor
• Excellent interpersonal, presentation and written skills
• Strong Microsoft Office suite skills: specifically Excel and PowerPoint and ability to create macros, pivot charts and other graphics
• Strong analytical thinking, organizational skills, and ability to use data to make informed recommendations and decisions
• Able to operate independently and with a sense of urgency and accountability
• Strong auditing and investigative traits
• Must be US Person - USA Citizen or Permanent resident to be eligible to apply.

PM19