Receptionist Careers

Variable Shift, Full-Time Receptionist

Join our team in Westwood, NJ.

Why Join Us?

Thrive in a people-first environment and make healthcare better.

Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.

People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.

Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Learn more about the benefits offered for this job.

Get to Know Your Team:

Hackensack Meridian Pascack Valley Medical Center is a 128-bed, full-service, acute-care community hospital with a new emergency department, a state-of-the-art maternity center, a women's imaging center, and an ICU.

Responsibilities:

• The receptionist provides a superior level of secretarial duties and reception services to the doctor, patients, and staff.
• Enters, maintains, and reports all medical history using the Electronic Medical Record (EMR) system.
• Updates all patient files and makes sure documents are accurate, confidential, and compliant.
• Greets, checks in, and checks out patients, and advises other medical staff of the arrival of patients.
• Assists in maintaining inventory of necessary supplies and all instruments.
• Schedules appointments, follows up with no call - no shows, and the discharge of patients.
• Answers inbound calls to the practice, as well as greets vendors and sets vendor appointments.
• Maintains Physicians' calendars, prepares doctors' notes (return to work, school, or leave notices), and all other correspondence as directed.
• Scans, files, and faxes documents, as well as prepares and sorts mail.
• Acts as a liaison with patients, referrals, general practitioners, health care professionals, and patient's family member in a compassionate and kind manner.

Qualifications:

Job Requirements:

• High school diploma or GED equivalent.
• Higher education may be substituted for experience.
• 1+ years' experience in customer service.
• Basic to intermediate EMR knowledge.
• Basic to intermediate Microsoft Office knowledge.
• Ability to multitask, can work in a fast-paced clinical environment, can engage patients, peers, and supervisors in a dedicated, comforting, respectful, and effective way, and can adapt to change.

Preferred Job Requirements:

• Associate's degree in a related field of study.

Rate of pay is determined based on experience and education, and may include other pay components such as differentials and call pay based on role.