Audio Visual Technician

Mid-Level Technical AV TechnicianThis is a mid-level technical role responsible for delivering high-quality audiovisual services for conferencing events. The AV Technician provides expert guidance on AV systems and workflows, ensuring seamless execution across multiple platforms. The candidate will provide design, installation, maintenance, and emergency repair services for all audio-visual (AV) equipment for a government customer. This position requires close collaboration with event stakeholders, technical teams, and external vendors to guarantee reliable performance. Assignments demand precision, creativity, and deep technical expertise to troubleshoot issues in real time and optimize AV environments for exceptional user experience. This is a full-time permanent role supporting one of our programs in Washington, DC.ResponsibilitiesProvides customer support in defining and implementing solutions to customer problems in work processes and tools.The capacity to progressively link, test, and modify as necessary the customer's system and service components that interface with the equipment and services and support systems provided by contractors and other customers, and merge their respective functional characteristics into comprehensive, interoperable systems.DutiesThe following statements describe the principal functions of this job and its scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including working in other functional areas to cover absences or relief, to equalize peak work periods, or otherwise to balance the workload.The candidate for the position will:Install AV equipment as requestedSet up and configure audio and visual equipment for meetings, presentations, and eventsOperate microphones, projectors, and video conferencing systemsEnsure all equipment is functioning properly before and during eventsMonitor audio and video feeds to ensure quality throughout events.Troubleshoot and resolve technical issues quickly to minimize disruptions.Maintain an inventory of AV equipment and ensure it is in good working order.QualificationsPossess 2+ years of IT, AV, and Broadcasting systems knowledgeExcellent communication skills for interacting with clients and team membersStrong troubleshooting skills to address equipment malfunctionsFamiliar with Crestron/AMX control systems as well as Polycom VTC platformsMust be available for travel as neededMust have reliable transportation for daily work, direct reporting in Washington, DCExperience with audiovisual system setup and troubleshootingRelevant experience as an on-site support technician, front-line help desk technician, or field technicianManufacturer training such as Extron, Crestron, Biamp, Polycom, Cisco - a plusOther duties as assignedEducationBachelor's Degree preferredCTS certification preferredRelevant manufacturer certifications (Crestron, Dante, Biamp) are a plusSpecial SkillsExcellent customer service skillsAbility to lift 75lbsTroubleshooting skillsGeneral computer skillsCompany OverviewVision Technologies, a national and global systems integrator, provides IT services and solutions for commercial and federal clients. Our seasoned staff has keen insight into trends and emerging technologies that are changing the way we work, communicate, and protect our society. We offer design, installation, support and project management for Distributed Antenna Systems, Passive Optical Networking, voice/data, wireless systems, security, audiovisual, and video teleconferencing delivering powerful IP-centric, integrated solutions that get results.Vision Technologies is an AA/EOE/M/F/Disabled/VET Employer committed to providing equal employment opportunity without regard to an individual's race, color, religion, age, gender, sexual orientation, veteran status, national origin, or disability.