Scheduling and Credentialing Coordinator

Job Description

Job Description

About Us

Iowa Digestive Disease Center and Iowa Endoscopy Center are proud to serve the community and surrounding area with regard to digestive health needs. Our endoscopy center is one of only three centers in Iowa recognized by the American Society for Gastrointestinal Endoscopy. The American Society for Gastrointestinal Endoscopy is known as the leader in setting standards for excellence in gastrointestinal endoscopy and has designed the only national program recognizing quality and safety in the practice of gastrointestinal endoscopy.

Our center has also been accredited by the AAAHC, having met their rigorous quality and safety standards. AAAHC accreditation and certification is recognized nationwide as a symbol of quality that reflects an organization’s commitment to meeting certain performance standards. Our board-certified physicians specialize in: Gastroenterology, Hepatology, Diagnostic Endoscopy, Therapeutic Endoscopy, Infusion, and Advanced Therapeutics.

Job Summary
The Scheduling and Credentialing Coordinator at the Iowa Digestive Disease Center is responsible for the coordination and organization of provider schedules and is responsible for the management and oversight of the credentialing process for both payers and hospitals. 

Education Requirements

• High school graduate or equivalent is required
  
• Experience as an administrative assistant or office assistant is required
• Experience with schedule management and credentialing in a medical clinic/office setting is preferred

Skills and Requirements

• Knowledge and understands medical terminology, or ability to quickly learn medical terminology
• Understands scheduling logistics
• Effective and professional communication skills in English - both oral and written - through email, phone, fax and in-person dialogue
  
• Detail oriented
• Able to use computer, phone, and other business office equipment 
• Knowledge of and ability to perform basic office skills
• Able to follow written and oral instructions
  
• Able to work independently and productively with minimal supervision
  
• Physical activities require sitting for protracted periods of time
• Able to problem solve, make routine judgments, prioritize duties and responsibilities, and quickly respond to changing business needs
  
• Job activities may involve Category III exposure to bloodborne pathogens and minimal exposure to chemical hazards 
• Frequent carrying and lifting up to 15 lbs, occasionally carrying and lifting up to 25 lbs, and occasional pulling and pushing up to 75lbs
• Frequent walking, sitting, standing, stooping, crouching, kneeling, reaching

Responsibilities

General Functions

• Performs in accordance with the adopted standards and approved policies and procedures
• Participation as a team member in support of the total clinic/care processes
• Performs duties in a manner which demonstrates understanding and regard for patient’s rights
• Must maintain patient and facility confidentiality
• Performs in accordance with established continuous quality improvement policies and procedures
• Follows emergency codes and measures applying to this position
• Supports risk management and participates in programs that are directed to patient and employee safety
• Attends and participates in in-service programs and educational endeavors

Schedule Management  

• Inputs general clinic schedules for providers and resources. 
• Coordinates and communicates meetings for all providers
• Updates schedules, including call schedules, on a regular basis
• Provides updates to all providers regarding their schedules
• Assists the providers with scheduling adjustments and changes
• Assists with correspondence and notifications
• Works with attorneys, educators, other physicians, etc., to schedule appointments with providers 
• Dispenses schedules to hospitals and other facilities as needed for call coverage support
• Notifies hospitals and other facilities of schedule changes as needed

Credentialing

• Electronically manage credentialing accounts for all providers
• Scan & enter all required credentialing documents to payers and hospitals 
• Create new provider accounts with PECOS and other universal credentialing entities
• Maintains up-to-date provider notebooks with regular management of expiration dates for all licenses and certificates
• Assists with locating documents for credentialing purposes
• May assist with reception, scheduling and filing
• Work with local hospitals to ensure continued medical staff privileges for all physicians
• Assist providers with CME reports in support of recredentialing requirements 

Hours

• Monday- Friday 07:00am -3:30pm

Perks and Benefits:

• Up to 6 Weeks PTO
• 6 Weeks Off for Family Bonding
• 8 Paid Holidays
• Uniform Allowances
• 401(k) with 4% matching
• Profit Sharing
• Growth Opportunities
• Weekly Free Catered Lunches
• Employee Assistance Programs
• Free Counseling Services
• Blue 365 Membership with Health Insurance
• Wellness Incentives