Senior Infrastructure Engineer

DescriptionJob TitleSenior Infrastructure EngineerCompany OverviewA well-established technology consulting firm based in Santa Barbara, California specializes in delivering tailored IT solutions to small and mid-sized businesses. The organization is dedicated to helping clients leverage technology to improve operations, enhance security, and support long-term growth through a high-touch, service-oriented approach. With a collaborative and engaging culture, the company emphasizes innovation, client success, and continuous learning.Role SummaryThe Senior Infrastructure Engineer is a highly client-facing, technical leadership role responsible for managing and optimizing client IT environments across Santa Barbara, California and surrounding areas. This position plays a critical role in designing, implementing, and supporting infrastructure, cloud, and security solutions while serving as a trusted advisor to business stakeholders. The ideal candidate thrives in dynamic environments, takes ownership of complex technical challenges, and delivers exceptional client experiences.Key ResponsibilitiesOwn and manage client IT environments end-to-end, including design, implementation, maintenance, and escalation supportLead technical projects from planning through execution, ensuring timely and successful deliveryDesign and implement cloud, infrastructure, and security solutions aligned to client needsServe as a strategic advisor to clients, recommending improvements and technology roadmapsInstall, configure, and support networks, servers, cloud platforms, and endpoint systemsMonitor system health, manage backups, apply updates, and ensure security best practicesTroubleshoot and resolve complex technical issues across infrastructure, applications, and networksProvide clear communication to both technical and non-technical stakeholders, including executivesMentor junior team members and collaborate across technical teamsMaintain documentation, track work progress, and ensure high service quality standardsCompensation & Benefits$100,000 - $150,000Performance-based bonuses and incentive opportunitiesComprehensive benefits package including medical, dental, vision, and life insuranceRetirement plan with employer contributionPaid time off and company holidaysProfessional development support, including training and certificationsAdditional perks such as wellness benefits, team events, and employee recognition programsAdditional DetailsHybrid with a mix of on-site client work and office collaborationClient-facing position requiring regular travel to support regional clientsFast-paced, collaborative environment with strong emphasis on autonomy and accountabilityRequirementsRequired Qualifications5+ years of experience in IT consulting, infrastructure engineering, or enterprise IT supportStrong technical knowledge across cloud platforms (Azure/M365), networking, security, and virtualizationExperience with firewalls, backups, identity management, and endpoint security toolsProven ability to manage multiple client environments and technical projects simultaneouslyExcellent communication skills with the ability to translate technical concepts to non-technical audiencesStrong customer service mindset and ability to build trusted client relationshipsExperience troubleshooting complex systems across Windows, macOS, and network environmentsValid driver’s license and ability to travel to client sitesPreferred Qualifications (Nice-to-Haves)Experience working in a managed services or consulting environmentAdvanced expertise in cloud architecture (Azure, AWS, or Google Cloud)Knowledge of security frameworks, risk assessments, and compliance standardsExperience with virtualization platforms such as VMware or Hyper-VFamiliarity with mobile device management and automation toolsIndustry certifications (e.g., Microsoft, Cisco, CompTIA, AWS, or security-related credentials)Experience providing strategic IT advisory or vCIO-level guidanceJob typePerm