Service Advisor
$45k - $85kFull-time
Elizabethton CDJR
Elizabethton CDJR is seeking a driven, customer-focused Service Advisor to join our fast-paced service department in Elizabethton, TN. If you enjoy working with people and want a stable career with unlimited earning potential, this is the opportunity for you. We offer competitive compensation ranging from $45,000.00 to $85,000.00 per year, paid weekly, and a supportive environment where your skills can grow. Responsibilities
- Customer Relations: Greet customers warmly, actively listen to their vehicle concerns, and build lasting relationships.
- Consultative Selling: Inspect vehicle history, advise customers on necessary maintenance, and explain the value of recommended repairs.
- Workflow Management: Act as the liaison between the customer and technicians, keeping repair orders accurate and updated.
- CSI Excellence: Maintain high Customer Satisfaction Index (CSI) scores by ensuring clear communication and timely vehicle delivery.
- Experience: Prior automotive service writing or dealership experience is highly preferred (CDJR experience is a major plus).
- Customer Service: Strong background in retail, hospitality, or customer-facing sales roles is required if you lack automotive experience.
- Skills: Excellent communication, basic computer proficiency, and the ability to multitask in a fast-paced environment.
- License: Valid driver’s license with a clean driving record.
- Stable Income: Reliable base salary.
- Unlimited Earning Potential: Lucrative commission and bonus structures based on performance.
- Benefits Package: Health, dental, and vision insurance options.
- Retirement: 401(k) plans with company match.
- Career Growth: Ongoing factory training and advancement opportunities.
Vacancy posted 28 days ago
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