Bank Operations Specialist/Officer

We are seeking an experienced banking professional to support daily branch operations, lead staff, and deliver excellent customer service. This role requires strong knowledge of banking operations, regulatory compliance, and staff development. Must be able to travel to various branches as needed.

Key Responsibilities

• Oversee daily branch operations, ensuring compliance with bank policies and regulatory requirements.

• Train, coach, and supervise branch staff, including scheduling and performance management.

• Perform teller duties, open new accounts, review documentation, and approve transactions within assigned limits.

• Monitor operational reports, account exceptions, and branch security procedures.

• Resolve escalated customer concerns and support client retention.

• Partner with the Branch Manager on branch goals, sales initiatives, and business development.

Qualifications

• Strong knowledge of banking products, services, and operational procedures.

• Proficiency in Microsoft Word, Excel, Outlook, and banking systems.

• Excellent leadership, communication, and customer service skills.

• Ability to travel to various branches as needed.

• Notary Public certification preferred.

Experience Requirements

Branch Operations Specialist:

• 5+ years of banking experience, including 2+ years in supervisory and banking operations roles.

• Supervises up to 2 employees.

Branch Operations Officer:

• 8+ years of banking experience, including 4+ years in supervisory and banking operations roles.

• Supervises up to 5 employees and has greater responsibility for business development and branch management. 

Branch Operations Specialist: • 5+ years of banking experience, including 2+ years in supervisory and banking operations roles. • Supervises up to 2 employees. Branch Operations Officer: • 8+ years of banking experience, including 4+ years in supervisory and banking operations roles. • Supervises up to 5 employees and has greater responsibility for business development and branch management. 

Equal Opportunity Employer / Disabled / Protected Veterans

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For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.