Business Applications Support Specialist

$36.06 - $43.27 per hour

Full-time

FUJIFILM Biotechnologies

Position Overview
The Business Applications Support Specialist provides day-to-day operational support for Salesforce.com, the quoting tool, and related business applications. Working within established procedures, documented requirements, and defined approval processes, this role performs system maintenance, data updates, user support, testing, documentation, and training activities that help maintain reliable business processes and a consistent user experience.
The position works under the general direction of the Senior Business Applications Analyst or manager. Assignments are completed using established standards and priorities; non-routine issues, material system changes, and exceptions to policy are escalated for review and approval.
This role collaborates with Marketing, Regulatory, Planning, Manufacturing, Sales, Finance, Order Management, and IT to process requests, resolve routine issues, maintain accurate data, and support approved system enhancements.
Company Overview
At FUJIFILM Sonosite, we reinvent how healthcare is delivered with point-of-care ultrasound technology. As the leader in bedside ultrasound systems, our innovations save lives-from premature babies in NICUs to trauma patients in emergency rooms.
We're looking for purpose-driven team members ready to build technology that impacts real-world scenarios, including natural disasters and even war zones. By joining FUJIFILM Sonosite, you'll be part of a team that thrives on collaboration, out-of-the-box thinking, and a passion for life-saving innovations. Let's make a difference together.
Our headquarters in Bothell, Washington, blends riverside charm with urban amenities, quality schools, and an ever-evolving downtown-all part of the vibrant Seattle metro area.
Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of "giving our world more smiles." Visit:
Job Description
Essential Job Functions:
Review routine workflows and user feedback, document potential process improvements, and submit recommendations to the Senior Business Applications Analyst or manager for evaluation and approval.
Gather information from business users, document requirements using established templates, create or update cases, and route requests to IT or the appropriate reviewer.
Maintain approved Salesforce.com objects, libraries, product records, pricing data, and marketing description translations in accordance with documented procedures and authorized change requests.
Execute test scripts for approved projects and enhancements, document results, identify variances, and report findings to the project owner or manager.
Provide first-line support for Salesforce.com and quoting-tool users; resolve routine issues using documented guidance and escalate complex, recurring, security-related, or policy-related issues.
Draft and maintain user documentation, quick-reference guides, work instructions, and in-app guidance materials; deliver training using approved content and processes.
Approved quoting-tool updates, including configuration, product setup, discount thresholds, pricing, and obtain required review before release.
Process approved new-user and existing-user setup requests, including multifactor authentication and navigation preferences, following access-control procedures.
Prepare and distribute approved communications regarding new releases and functionality in the quoting tool and Salesforce.com.
Perform contract-management support tasks and assist global contract administrators in accordance with established procedures, templates, and approval requirements.
Knowledge and Experience:
Associate degree or equivalent combination of education, training, and relevant work experience; bachelor's degree preferred
Two to four years of experience supporting, administering, testing, or maintaining business applications or business-process systems
Experience with Salesforce.com or a comparable customer relationship management system preferred
Working knowledge of quote-to-cash processes preferred
Ability to follow documented procedures, maintain accurate records, manage assigned priorities, and escalate exceptions appropriately
Skills/Abilities:
Clear written and verbal communication skills and the ability to provide responsive customer support
Compile and review data from multiple sources, identify routine discrepancies, and prepare reports or summaries using established formats
Track assigned metrics and raise data-quality or process concerns to the appropriate business owner
Ability to document process-improvement opportunities and implement changes after approval
Ability to troubleshoot routine issues using documented resources and escalate issues outside established guidelines
Strong organization, listening, follow-through, and time-management skills; ability to meet assigned deadlines
Practical analytical, data-validation, and problem-solving skills
Ability to work collaboratively, respond professionally to users, and refer conflicts or decisions outside the role's authority to management
Salary and Benefits:
$36.06/hr. - $43.27/hr. depending on experience (Compensation will vary based on skills, experience and location; it is not typical to be hired at or above the top of the salary range).
Insurance:
Medical, Dental & Vision
Life & Company paid Disability
Retirement Plan (401k):
4% automatic Company contribution
Fujifilm matches 50 cents for every dollar you contribute, up to 6% of your salary
Paid Time Off:
You can accrue up to 120 hours of PTO in your first year of employment
PTO increases based on years of service
Employee Choice Holidays:
32 hours additional paid time off, based on date of hire in the calendar year
Paid Holidays:
Eight (8) paid holidays per year
FUJIFILM Sonosite offers a fantastic compensation package, including benefits, and a 401k program. Visit us today to learn more about our exciting technologies and how you can make a difference. To apply and obtain further details regarding key responsibilities and experience requirements, check out our careers page at
To all agencies: Please, no phone calls or emails to any employee of FUJIFILM about this requisition. All resumes submitted by search firms/employment agencies to any employee at FUJIFILM via-email, the internet or in any form and/or method will be deemed the sole property of FUJIFILM, unless such search firms/employment agencies were engaged by FUJIFILM for this requisition and a valid agreement with FUJIFILM is in place. In the event a candidate who was submitted outside of the FUJIFILM agency engagement process is hired, no fee or payment of any kind will be paid.
#CB
#LI-MW
EEO Information
Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.
ADA Information
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department (View email address on us.fitly.work or View phone number on us.fitly.work).

Apply

Vacancy posted 1 day ago

Similar jobs that could be interesting for youBased on the Business Applications Support Specialist in Bothell, WA vacancy

AVP-Member of Tech Staff (Agentic API)
$237.8k - $427.9k
...located in the location(s) posted.AT&T will not hire any applicants for this position who require employer sponsorship now... ...systems, and large-scale technology modernization initiatives supporting AT&T strategic business objectives.What you'll do:Enterprise Technology...
Suggested
Temporary work
Work at office
Local area
AT&T
Bothell, WA
4 days ago
Technical Business Analyst
...Top Skillsets1. Business Analysis2. Requirements Gathering & Documentation3. NERC Compliance4. Utilities Domain... ...Analysis20. Risk & Impact Analysis21. Stakeholder Communication22. Project Coordination23. Enterprise Application Modernization24. Testing & UAT Support...
Suggested
Delan Associates Inc
Bothell, WA
3 days ago
Product Support Analyst
...modern technology applied to long tail problems. The Product Support Analyst owns the front line of customer support, managing incoming... ...or willingness to learn quickly. Basic understanding of SaaS application support — log review, reproducing issues, distinguishing user...
Suggested
Work experience placement
Long Tail LLC
Kirkland, WA
3 days ago
Technical Specialist II, III, or Sr. - Automation
...impact every day.As Technical Specialist Sr., - Automation, you will... ...internal and external business challenges and customer needs... ...priorityProficiency in Microsoft Office Application and PC skillsSophisticated... ...maintenance, reporting and support for AssetCentre and other...
Suggested
Full time
Work at office
Relocation
Williams International
Redmond, WA
4 days ago
US-Technical Specialist
$24 - $30.59 per hour
...and is inspired to do their best work. As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also... ...You should have availability to work a schedule based on business needs that may include nights, weekends, and public...
Suggested
Local area
Relocation
Night shift
Apple
Bellevue, WA
1 day ago
Technical Support Specialist I
...Technical Support Specialist IThe Technical Support Specialist I plays a crucial role in ensuring the operational efficiency and functionality... ...veteran status, or any other category that is protected by applicable law.Other Duties:Please note this job description is not...
Work at office
3md
Redmond, WA
4 days ago
Desktop Support Analyst II
$30 per hour
...Desktop Support Analyst II Bellevue, WA Join DYOPATH as a Desktop Support Analyst II. Are you passionate about solving technical... ...Microsoft security patches, antivirus signatures, software/application updates. Troubleshoot incidents, reports, and processes to...
Work experience placement
Monday to Friday
Day shift
DYOPATH
Bellevue, WA
3 days ago
Service Desk Analyst
$21 - $25 per hour
...customer experience for the End User by supporting the organization in any and all IT... ...peripherals, LAN, WAN, mobile, web-based applications or any other issues Stores need to support... ...Provide World Class support during business hours for Stores, Home office and distribution...
Casual work
Work at office
Home office
Flexible hours
Afternoon shift
Zumiez
Lynnwood, WA
4 days ago
IT Support Technician
$65k - $85k
...Authorization Requirement Due to the nature of our business and compliance with federal regulations,... ...under 8 U.S.C. 1324b(a)(3). Role IT Support Technician Location San Jose, CA or... ...Opportunity Employer. All qualified applicants will receive consideration for employment...
Permanent employment
Contract work
Remote work
Rivet Industries
Bellevue, WA
10 hours ago
Network Support Technician
...Competitive salary Opportunity for advancement Training & development Role: Network Support Technician Location: Remote with Heavy Travel Benefits Fully paid travel and business expenses Opportunity to support enterprise data center environments Exposure to...
Remote work
Globenet Consulting Corp
Bellevue, WA
4 days ago
Senior Help Desk Technician
$32 - $40 per hour
...and stakeholders. Additionally, this role is responsible for supporting existing client technology environments, identifying... ..., printers, and a wide variety of productivity and Line of Business applications. Collaborate with clients to understand their technical...
Hourly pay
Work at office
Immediate start
Remote work
Link Consulting Services
Bellevue, WA
16 days ago
Technical Support Specialist - VOIP solutions
$45k - $70k
...seamlessly manage every aspect of the business in a comprehensive mobile solution: online... ...: We are seeking Technical Support Specialists to provide top-notch customer support... ...opportunities to all employees and applicants for employment and prohibits discrimination...
Local area
Shift work
Night shift
Rotating shift
Weekend work
Zenoti
Bellevue, WA
8 days ago
IT Help Desk Technician
$60k - $90k
...individuals who are passionate about supporting scientific innovation... ...and encourage all qualified applicants to apply. Seniority level... ...Job function Sales, General Business, and Education Industries Wireless... ...week ago Technical Support Specialist II (Desktop Support) (2025-0...
Full time
Work at office
Remote work
SystImmune Inc.
Redmond, WA
22 hours ago
Seasonal, Operations Technical Specialist (Part Time)
$18.46 - $27.69 per hour
...SpecialistThe seasonal Operations Technical Specialist supports the operational readiness of H&R Block... ...with a flexible schedule based on business needsDemonstrated organization and... ...pursuant to local requirements to provide applicants with information about what they might...
Minimum wage
Temporary work
Part time
Seasonal work
Work at office
Local area
Relocation
Flexible hours
H&R Block
Duvall, WA
10 hours ago
Technical Sales Associate Development Program - Controls
$84.68k
...at Trane Technologies, and through our businesses including Trane and Thermo King, sustainability... ...and owners/developers in the design, application and sale of equipment, controls, parts,... ...sick leave, and additional options to support volunteer and parental leave. ~401K...
Hourly pay
For contractors
Internship
Work at office
Local area
Remote work
Work from home
Relocation
Trane Technologies
Bellevue, WA
3 days ago
Technical Business Analyst
...Role: Technical Business Analyst Location: Washington ### TOP 15 SKILLSETS 1. Business Analysis 2... ...Risk & Impact Analysis 21. Stakeholder Communication 22. Project Coordination 23. Enterprise Application Modernization 24. Testing & UAT Support...
Contract work
Delan Associates, Inc
Bothell, WA
10 days ago
Member of Technical Staff, Reliability Engineer
...programmable optics will reshape industries from robotics, self-driving cars, AI, defense, and healthcare. Lumotive’s first commercial application is in LiDAR, where its software-defined beam steering chips are already enabling compact, high-performance, solid-state sensors....
Shift work
Lumotive
Redmond, WA
14 days ago
Technical Support Specialist
...well as reported on for accounting and management purposes. The Key to our success is providing excellent customer service and support both reactively and proactively. As a technical support member, you are on the front-line actively listening, addressing any...
Work at office
VENDNOVATION LLC
Redmond, WA
14 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Business Applications Support Specialist. Be the first to apply!