Order Entry Clerk

Job Description

Job Description

About nobilia North America:

nobilia is the worldwide market leader for kitchen furniture with customers in over 90 countries, producing more than 3,800 kitchens daily. Incorporating the precision of German design and engineering and following the Bauhaus principles of form and design, nobilia has delivered superior quality, customization and value for more than 78 years. nobilia North America is focused on rapidly growing its presence in the region, selling furniture through independent showrooms, directly to developers and builders of single and multi-family homes, and its own retail stores.

The Role:

We are seeking a detail-oriented and organized Order Entry Clerk to join our team. This individual will be responsible for accurately entering customer orders into our system, verifying order information, and ensuring timely processing. This role requires strong attention to detail, excellent data entry skills, and the ability to communicate effectively with internal teams and customers. The Order Entry Clerk will work from our midtown Miami office and report to the Customer Service Manager.

Responsibilities:

• Enter customer purchase orders in the ERP system
• Process orders with factory daily
• Provide order status and shipping information upon customer requests
• Troubleshoot and resolve order issues and problems in a timely manner
• Open and timely communication with vendors, subcontractors, and dealers to ensure timely and accurate product arrival and delivery to clients.
• Forward acknowledgements to clients for approval
• Update order information in CRM on a daily basis
• Additional duties as assigned

Qualifications:

• High school diploma or equivalent; Associates or Bachelors degree is a plus.

• Proficient with Microsoft Office Suite (Microsoft Word, Microsoft Excel) and other computer applications (Windows OS, Outlook, Internet)
• Kitchen cabinet experience & Winner/ 2020 /AutoCad experience is a plus
• Able to manage multiple tasks and meet deadlines in a fast-paced startup environment
• Excellent time management skills with ability to prioritize critical vs. less critical tasks
• Detail oriented with strong organizational skills
• Excellent oral and written English language communication skill
• Strong interpersonal skills to effectively work within a team environment
• Kitchen cabinet experience & Winner/ 2020 /AutoCad experience is a plus