HR Generalist

Kelli’s and Cloverkey are seeking a hands-on HR Generalist to work closely with the Director of Human Resources to support the day-to-day operations of the HR department and independently manage assigned HR functions. Responsibilities include onboarding, employee relations, bi-weekly payroll, benefits and leave administration, HRIS management, compliance, and the administration of company policies and procedures.

Kelli’s is a trusted wholesale distributor serving hospital gift shops and retailers nationwide, while Cloverkey operates a growing fleet of hospital gift shops. Together, we live by a shared promise: We Give More . For both businesses, that means going further for our customers, hospital partners, and team members through exceptional service, thoughtful solutions, and a commitment to doing things right. We’re looking for a leader who shares those values and can help both companies grow. This position is based in our office daily. We do not offer remote opportunities.

RESPONSIBILITIES:

• Support HR programs and independently manage assigned functions, including employee relations, recruiting and onboarding, payroll, benefits, compliance, HRIS, and employee records.
• Serve as a resource to employees and managers on HR policies, procedures, workplace concerns, and employment-related matters. Support employee relations issues, investigations, performance and attendance concerns, and disciplinary documentation, escalating complex matters to the Director of HR.
• Maintain accurate and confidential employee records and HRIS data; prepare reports and conduct regular file audits to ensure compliance.
• Process bi-weekly payroll and coordinate with departments to ensure accurate and timely timekeeping and payroll information.
• Administer employee benefits, including enrollments, changes, open enrollment, employee questions, and coordination with benefit vendors and brokers.
• Coordinate employee leave and related programs, including FMLA, ADA accommodations, workers’ compensation, and other leave matters.
• Support performance management, including performance reviews, employee documentation, performance improvement plans, and manager guidance.
• Coordinate New Hire Orientation, and pre-employment requirements, including background checks and required employment documentation.
• Coordinate employee training and development programs and support HR-related training initiatives.
• Monitor applicable federal, state, and local employment requirements and support compliance, reporting, and HR audits.
• Identify and recommend improvements to HR policies, procedures, and processes to increase consistency and efficiency.
• Conduct initial time clock enrollment for new employees and assist with timekeeping-related questions and issues.
• Support HR projects, initiatives, and department operations, including maintaining supplies, records, logs, and correspondence.
• Perform other related duties as assigned by the Director of HR.

Requirements

MINIMUM QUALIFICATIONS

• Bachelor’s degree in Human Resources, or equivalent experience.
• Professional in Human Resources (PHR) preferred
• Minimum 3 years Human Resource experience
• Bilingual in English and Spanish required; proficiency in speaking, reading, and writing preferred. 

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of principles and practices of Human Resources, including employment and labor laws and Human Resources techniques
• Strong working knowledge of MS Office including Word, Excel, Outlook. Knowledge of variety of payroll and HRIS systems required
• Knowledge of business principles and excellent command of the English language (read, write and speak)
• Excellent interpersonal skills with the ability to handle sensitive situations with poise, tact, and diplomacy and compassion, as needed
• Excellent oral and written communication skills, interpersonal skills and computer literacy; ability to communicate with all levels of teammates
• Ability to manage many functions and projects concurrently, as well as establishing priorities and deadlines
• Ability to maintain strict confidentiality
• Ability to perform work tasks within the Physical Demand Requirements 
• Ability to comply with organizational and departmental safety policies and procedures

Kelli’s is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.