Contract Administrator

To support customer satisfaction, the full-time remote Customer Service Contracts Administrator will manage incoming contracts and payments, assist with cancellations and inquiries, and ensure compliance with administrative guidelines. Key responsibilities: Process missing information and pending contracts while reviewing eligibility and standard guidelines Answer customer questions regarding contracts and cancellations, providing quotes and processing requests Load and balance all contract payments into the administrative system in a timely manner Required qualifications: High school diploma or equivalent Minimum 2 years of basic administrative experience Proficient in Microsoft Office programs such as Outlook, Excel, and Word Ability to type 10,000 keystrokes alphanumeric with a minimum 90% accuracy Detail-oriented and highly organized