Office Assistant

At UK St. Claire, our staff is our greatest asset in the mission to create a healthier and more prosperous population. We strive to foster the talent and potential of our employees and prioritize safe working conditions and equal compensation rates to ensure that continual growth is possible. UKSC is a nurturing workplace for all healthcare professionals. Job Description Job Summary Coordinates scheduling, manages correspondence, and maintains accurate records. Assists in daily office operations to ensure efficient workflow. Provides customer service to patients, staff, and visitors. Ensures confidentiality and compliance with organizational policies. Essential Functions Supports staff in the Rehab Services Department, including Physical, Occupational, and Speech Therapy. Performs receptionist and clerical duties for department staff. Handles confidential information with discretion. Registers and pre-registers patients for scheduled evaluation appointments and monthly account cycling. Schedules outpatient therapy appointments for new evaluations and follow-up visits. Maintains and updates patient medical records, including therapy orders, plans of care, and insurance information. Distributes and tracks therapy plans of care for provider signatures and follows up as required. Makes appointment reminder calls according to department protocols. Obtains pre-authorizations and pre-certifications for therapy services as needed. Performs other duties as assigned. Education Requirement High school diploma or equivalent experience Experience Requirement 2-3 years of experience in a healthcare, clinical setting, or a relevant area. An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part-time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted. Certifications & Licensures N/A Working Conditions A. Lifting, pushing, and/or pulling objects up to 50lbs: Occasional ( B. Lifting, pushing, and/or pulling objects over 50lbs: Never C. Standing or walking with objects up to 10lbs: Intermittent (10% - 50% of the time) D. Standing or walking with objects up to 25lbs: Occasional ( E. Sitting at computer workstation for extended periods: Regular (> 50% of the time) F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials: Occasional ( G. Repetitive motion: Regular (> 50% of the time) H. Working at heights above 4 feet: Never I. Working in confined spaces: Never J. Risk of injuries from use of equipment on the job: Occasional ( K. Job-related travel: Occasional ( L. Loud noises: Never M. Temperature extremes: Never N. Hazardous chemicals and fumes including waste: Never O. Radiation: Never P. Burns: Never Q. Cuts/Punctures: Occasional ( R. Bloodborne/airborne pathogens: Never S. Recombinant DNA or viral vectors: Never T. Combative/violent people: Never U. Animal handling (including carcasses): Never V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A Physical Demands This position requires regular sitting at a computer workstation for extended periods of time; performing tasks with regular repetitive motions (such as typing); intermittent standing or walking with objects weighing up to 10 pounds; occasional standing or walking with objects up to 25 pounds; and occasional lifting, pushing, and/or pulling objects weighing up to 50 pounds. Also involves some exposure to risk of back injury from moving, lifting, or positioning equipment or materials, occasional risk of injuries from use of equipment, and occasional exposure to cuts/punctures. Additional Job Descriptions N/A Department Hospice Shift Days (United States of America) Time Type Full time Address 201 Lyons Ave. City, State Morehead, Kentucky #J-18808-Ljbffr