Technology Systems Specialist

Technology Systems Specialist# Technology Systems SpecialistGilbert, AZ 85295## OverviewSalary Range$55,000.00 - $65,000.00 Salary/yearPosition TypeFull Time## Description**About Us:**Safety Services Company is North America’s leading provider of contractor compliance-managed services, safety training, and materials. For over 20 years, we’ve been helping 100,000+ contractors “escape the chaos of compliance.” Named to the Inc. 5000 list of fastest-growing companies 7 times, we continue to grow because we never lose sight of our purpose: helping people succeed.**Job Summary:**The Technology Systems Specialist is responsible for maintaining, securing, and supporting the organization's technology infrastructure. This role serves as a key resource for cybersecurity operations, end-user support, hardware lifecycle management, and data center/server room operations. The specialist proactively protects company systems and data, responds to technical issues, manages technology assets, and ensures critical infrastructure remains secure, reliable, and operational.**Work Location:**This is a full-time, in-office position based in our Gilbert, Arizona office. Due to the hands-on nature of this role, remote or hybrid work is not available.**Key Responsibilities:**Cybersecurity & Information Security* Own and manage the organization's cybersecurity program and SOC 2 compliance initiatives.* Implement, monitor, and maintain security controls to protect company systems, data, and assets.* Manage and maintain AWS security posture, including administration and optimization of Security Groups, network access controls, and IAM policies to enforce least-privilege access and protect critical cloud resources.* Conduct risk assessments, vulnerability management, and incident response activities.* Develop and maintain security policies, procedures, and documentation.* Ensure ongoing compliance with SOC 2 requirements through evidence collection, control monitoring, and audit coordination.* Lead internal and external security audits and remediation efforts.* Manage third-party/vendor security assessments and risk reviews.* Monitor security metrics and provide regular reporting to leadership.* Drive continuous improvement of the organization's security posture and compliance program.Help Desk & End User Support* Serve as primary point of contact for IT support requests and technology-related incidents.* Respond to, prioritize, and resolve Help Desk tickets in accordance with service level expectations.* Troubleshoot hardware, software, network, and connectivity issues.* Provide technical assistance and training to employees regarding hardware, software, and technology best practices.* Support user onboarding and offboarding activities, including account provisioning and equipment deployment.Essential Duties and Other Responsibilities as Assigned* Manage the full lifecycle of company technology assets, including procurement, inventory tracking, deployment, maintenance, and retirement.* Configure, deploy, and maintain desktops, laptops, monitors, peripherals, and related equipment.* Maintain accurate inventory records, asset assignments, warranty information, and replacement schedules.* Coordinate equipment distribution, retrieval, upgrades, and replacements for employees.* Maintain server rooms, network closets, and data center environments to ensure optimal performance, organization, and security.* Monitor critical infrastructure including servers, network equipment, UPS systems, environmental controls, and backup systems.* Perform routine inspections to verify equipment health, cable management, power availability, cooling performance, and physical security controls.* Support backup, recovery, and system availability processes.## Qualifications**Qualifications:*** Associate's or Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or related field, or equivalent work experience.* 1-3 years of experience in IT support, systems administration, cybersecurity, or related technology roles.* Knowledge of Windows operating systems, Active Directory, Microsoft 365, networking fundamentals, and endpoint management.* Understanding of cybersecurity principles including access control, vulnerability management, incident response, and security monitoring.* Experience using Help Desk or ticket management systems.* Strong troubleshooting, analytical, and problem-solving skills.* Excellent communication and customer service abilities.* Knowledge of regulatory compliance frameworks and security standards.**What we bring:*** Work-life balance: Paid holidays, sick leave, and unlimited vacation time off.* Health: Affordable insurance options for medical, dental, and vision.* Growth: Career pathing, leadership development, and ongoing training.* Culture: A values-driven workplace rooted in love for people, authenticity, continuous improvement, and collective growth. SSC’s values are:| | || --- | --- || * Love for People * Trustworthiness * Authenticity * Positivity * Grace * Flexibility | * Belonging * Active Listening * Teamwork * Data-Driven Decision-Making * Continuous Improvement * Collective Growth | #J-18808-Ljbffr