Sr. Specialist, Accounts Receivable
Amkor Technology , Inc.
Amkor Technology, Inc. (Nasdaq: AMKR) is the world's largest U.S. headquartered OSAT and is a global leader in outsourced semiconductor packaging and test services. With a strong track record of innovation, a broad and diverse geographic footprint and solid partnerships with lead customers, Amkor delivers high-quality solutions that enable the world's leading semiconductor and electronics companies to bring advanced technologies to market. The company's comprehensive portfolio includes advanced packaging, wafer-level processing, and system-in-package solutions targeting applications for smartphones, data centers, artificial intelligence, automobiles and wearables. For more information visit amkor.com.
Position Summary: Amkor has a job opportunity in our Tempe, Arizona office for a Senior Specialist in Accounts Receivable. This position manages strategic customer receivables to maximize cash flow by solving customer invoice and payment constraints. This position acts as the primary liaison for internal and external customers by providing prompt, efficient, and detailed status information on customer accounts. You will earn trust with our customers to ensure timely payment. Essential Duties and Responsibilities:- Full-service account receivables support including research, analysis, reconciliation of past due balances, validations for proof of delivery and scrap
- Managing invoice discrepancies and complex disputes to ensure timely and accurate receivables
- Understand the upstream billing process to identify defects and misalignments and bring resolution
- Championing customer needs for top tier customers; acting to create efficient, stream-lined data reporting and payment validation alignment
- Understanding the pain points of our customers' and escalating issues appropriately for quick resolution
- Scheduling and facilitating resolution meetings with internal and external teams to highlight, review, and resolve new and/or changing customer business processes
- Maintaining detailed customer account notes on deliverables, payment validations and schedules
- Continuously evaluate opportunities to support automation and AI-enabled improvements to identify delinquency patterns, dispute tracking and improve resolution cycle time.
- Bachelor's degree in Finance, Accounting, Business Administration or related field; and a minimum of one (1) year of experience in finance, business, project management or sales operations - or an Associate's degree with a minimum of three (3) years of directly related experience is required
- Experience in business-to-business collections (B2B, EDI, Rosetta Net) is required
- Demonstrated advanced Excel skills
- Experience with high volume financial data analysis is highly preferred
- Excellent verbal and written communication skills
- Excellent organizational and time management skills
- Comfortable working with data analytics, automation tools, or AI-enabled financial systems to support decision making and operational efficiency
- B2B AR experience for order-to-cash process and a working knowledge of global semiconductor manufacturing
- Experience with customer ERS payment process
- Experience with SAP (SD, FI), or related ERP system
- Experience working with internal and external cross-functional teams, preferably globally
- Exposure to predictive analytics, robotic process automation (RPA), or intelligent workflow tools within a financial ERP environment
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