Front Office Assistant

Location: Fremont, CA, with support for our Sunnyvale location Hours: 30–40 hours per week Employment Type: Contract-to-hire Contract Period: 6 months, with potential conversion to a permanent role About Ayurhitam Ayurhitam is an Ayurvedic wellness clinic focused on helping clients restore balance and support their health through authentic, individualized Ayurvedic care. We are looking for an organized, warm, and detail-oriented Front Office Assistant who can be the welcoming first point of contact for our clients while helping ensure the clinic runs smoothly each day. What You’ll Do Answer incoming calls promptly and professionally, assist with client questions, and route inquiries when needed Schedule client appointments and manage daily calendars across services Confirm upcoming appointments and help reduce no-shows and last-minute cancellations Navigate our client portal and process herb dispensing orders accurately Welcome clients and create a calm, professional first impression of the clinic Coordinate communication between clients and practitioners Maintain accurate client records and appointment documentation Support day-to-day administrative and organizational needs Work closely with team members and contribute to a positive, collaborative environment Support clinic performance through effective scheduling, strong client follow-up, and client retention What We’re Looking For Excellent customer service skills with a warm, professional phone and in-person manner Strong organizational skills and the ability to manage calls, scheduling, portal work, and administrative tasks simultaneously Comfortable learning and working with software and client portal systems Clear and professional written and verbal communication Positive, collaborative attitude and strong interpersonal skills Reliable, punctual, and detail-oriented Previous healthcare, wellness, clinic, or front-desk experience is a plus Interest in Ayurveda or holistic wellness is a plus, but not required Why Join Ayurhitam? This is an opportunity to become an important part of a growing, practitioner-led wellness practice where your work directly shapes the client experience. If you enjoy working with people, keeping operations organized, and contributing to a warm and meaningful environment, we would love to hear from you. #J-18808-Ljbffr