Operations Inspector, OLS

Transportation Planning and Management (TPM) is responsible for the safe, efficient, and environmentally responsible movement of people and goods on the City’s streets, supporting the larger goals of economic and social vitality for people living, working, and doing business in New York City. The division’s responsibilities include planning, street design, technical analysis, signage, transit development, freight mobility and markings, and ensuring the safety of motor vehicle occupants, pedestrians, and cyclists. The Furniture and Operations Unit (F&O) within the Office of Livable Streets (OLS) is seeking to hire an Operations Inspector who will assist in the Universal Bus Stop Seating and Edge Object management initiatives. The Operations Inspector will play a critical role in achieving DOT’s goal of installing a bench or leaning bar at every eligible bus stop in New York City within ten years. F&O manages the procurement, planning, installation, and maintenance of bike parking, benches, leaning bars, wayfinding signage, curb extensions, and safety devices for pedestrians, cyclists, and transit riders throughout the city. Under the direction of the F&O Senior Operations Manager, the Operations Inspector will manage outreach to maintenance partners, business improvement districts, and elected officials; use siting criteria to select locations for street furniture; measure installed street furniture; photograph locations; verify installations using technical site plans; conduct inspections of bus stops and Street Improvement Projects (SIPs); create site surveys; develop installation plans; inspect installed assets; and maintain accurate records in a Microsoft Access database and mobile applications, as well as create and correct maintenance work orders. In this role, the candidate will also support community-facing work related to bus stop seating and signage installations, coordinating with business improvement districts, community groups, and elected officials to address local needs and concerns. The candidate will help ensure seating and wayfinding elements improve accessibility, comfort, and safety for transit riders, especially seniors, individuals with mobility impairments, and caregivers, contributing to equitable implementation across neighborhoods. DOT’s mission is to provide for the safe, efficient, and environmentally responsible movement of people and goods in the City, maintaining and enhancing transportation infrastructure essential to the economic vitality and quality of life for residents. DOT is an equal‑opportunity employer committed to a diverse workforce in an open and inclusive environment. Work Location: 55 Water Street, New York, NY 10041 Hours/Shift: 35 hours per week, 9 a.m. – 5 p.m. Minimum Qualifications Baccalaureate degree from an accredited college and two years of experience in community work or community‑centered activities related to the duties described above; or High school graduation or equivalent and six years of experience in community work or community‑centered activities related to the duties described above; or Education and/or experience equivalent to (1) or (2). All candidates must have at least one year of experience described in (1) above. Preferred Skills Professional experience in the built environment and proficiency in MS Word and Excel. Previous experience with mapping software (ArcGIS), Computer‑Aided Design (CAD), and MS Access. Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at Residency Requirement New York City residency is generally required within 90 days of appointment. However, City employees in certain titles who have worked for the City for two continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. Please discuss your eligibility with the agency representative at the time of interview. Additional Information The City of New York is an inclusive equal‑opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or characteristic, including but not limited to sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. #J-18808-Ljbffr Department of Transportation