IT Service Desk Technician — Tier 2 Support (Onsite, DC)
$45k - $51.6kHastings Center, Inc.
Howard University is seeking a Help Desk Technician to provide Tier 2 support in Washington, DC. The role includes troubleshooting technical issues, managing tickets via ServiceNow, and assisting faculty, staff, and students with IT needs. Qualifications include a Bachelor’s degree, CompTIA A+ Certification, and a strong background in IT support. The position offers a competitive salary ranging from $45,000 to $51,600, along with comprehensive health benefits and professional development opportunities. #J-18808-Ljbffr Hastings Center, Inc.
- GTSC seeks experienced and motivated Tier 2 Service Desk Agents for Washington, DC with a hybrid work model combining onsite client support and approved telework. The role focuses on advanced... ...in a federal government-aligned IT support environment. Responsibilities include...SuggestedRemote work
- ...Corporation is seeking a Network Support Technician to provide both onsite and remote Tier 2 support for our DHS customers. In... ...you'll need to quickly resolve user IT issues, ensuring minimal downtime and maintaining various IT services. Ideal candidates should possess...SuggestedRemote job
- CACI International Inc. is seeking a Desktop Support Technician - Tier 2 in Washington, DC, to provide comprehensive on-site support for FEMA HQ employees... ...configuring desktop systems while providing excellent customer service. The ideal candidate has a Bachelor’s degree and at...SuggestedWork at officeFlexible hours
- J5cyberconsulting is seeking a dedicated systems administrator to provide Tier 2 help desk support in a 24/7 environment. The position requires US Citizenship and an active U.S. Government Top Secret Security Clearance. Candidates will join a team of innovators focused...Suggested
- ...seeks experienced and motivated Service Desk Agents, Tier 2. Multiple positions available. Location: Washington, DC ... Hybrid work model with a combination of onsite support at the client site and... ...secure, ITIL-aligned Tier 1-3 IT support services to Federal Government...SuggestedLocal areaRemote work
$45k - $51.6k
Howard University in Washington, DC is hiring a Service Desk Support Technician. This role will provide Tier 2 support to the ETS Service Desk and will be responsible for... ...degree, CompTIA A+ Certification, and experience in IT help desk roles. The expected salary range for...- ...Service Desk Tier 2-3 Lead GTSC seeks a highly experienced and motivated Service... .... Location: Washington, DC. Hybrid work model with a combination of onsite support at the client site and approved... ...secure, ITIL-aligned Tier 1–3 IT support services to Federal Government...Full timeContract workTemporary workRemote work
- NetCov is seeking a Service Desk Specialist II to provide Tier 2 IT support for clients. This full-time position involves resolving hardware, software, and network issues while ensuring an efficient operation of clients’ IT systems. The ideal candidate will have a degree...Full time
- Government Technical Services Corporation is seeking experienced Service Desk Agents - Tier 3 in Washington, DC. This position involves supporting complex IT incidents and system improvements within... ...role requires the ability to work onsite and lift equipment as needed,...
- ...Trust ActioNet is seeking an to serve as Tier 2 - Senior Desk Side IT Specialist technical resource supporting IT operations in Washington, DC. The ideal candidate will have an... .... ~Respond to user trouble tickets and service requests in accordance with established...Full timeRemote work
- ...Description Desktop Support Analyst Washington DC - 100% ONSITE Long Term... ...Trust clearance W-2 or C2C Application... ...serve as part of a Tier 2/3 organization. This... ...Five years of overall IT experience,... ...cases via enterprise IT service management, e.g. ServiceNow...Long term contractFull timeContract workFor contractorsMonday to FridayDay shift
- ...Service Desk Technician II Federal Prison Industries (UNICOR... ...technology programs that support federal agencies... ...enterprise IT operations and end... ...include providing Tier II technical support... ...require occasional onsite support and travel... ...: Washington, DC (UNICOR Central Office...Full timeContract workWork at officeRemote workMonday to FridayShift work
- ...Summary Tier 2 Help Desk Analyst – Arlington, VA. Provide advanced technical support for classified and unclassified IT environments, handle escalated issues, troubleshoot complex technical... ...compliance with federal security and service delivery requirements....Work at officeLocal areaRemote work
- ...committed to delivering innovative IT solutions that address the... ...cutting-edge technology services designed to achieve success... ...are seeking a highly skilled Tier 2 Support Technician to work on-site in... ...and/or outside the Service Desk. The Candidate is expected...Contract workTemporary workFor contractorsWork at officeLocal areaRemote workRelocation
- Tier 2 / Tier 3 IT Support Specialist job at Parallel Partners. Washington DC. Job Description Tier 2 / Tier 3 IT Support Specialist We currently have a great opportunity for a Tier 2 / Tier 3 IT Support Specialist. This position is primarily on-site but may allow for...Remote work
- Njvc LLC is seeking a Tier 2 Help Desk Analyst in Arlington, VA to provide advanced technical support for both classified and unclassified IT environments. This role involves troubleshooting... ...certifications. A commitment to customer service and effective communication with...
- CODEplus is seeking a Tier II Help Desk Technician to support operations for the National Labor Relations Board in Washington, DC. This full-time position involves providing advanced technical... ...and an associate’s degree in IT or equivalent. Strong troubleshooting skills...Full time
- Revolutional is seeking a Technical Support Analyst (Tier II) to work onsite in Washington, D.C. The role requires maintaining and securing enterprise IT systems while providing comprehensive technical support to end-users. Applicants should have an active Top Secret clearance...
$60k - $70k
...seeking a Full Time Help Desk Specialist for an... ...level role in Washington, DC. This position offers the... ...environment, providing support to government clients with... ...technology. The role includes Tier I & II support, with a... ...to kickstart your IT career. #J-18808-Ljbffr...Full time- Gtsc is seeking experienced Service Desk Agents, Tier 1, in Washington, DC. This hybrid role involves providing frontline tech support in a 24/7 environment for government clients. Candidates should have at least three years of Service Desk experience, including supporting...
- Inserso Corporation is hiring a Network Support Technician to provide onsite and remote IT support in Washington, DC. This full-time role involves troubleshooting various IT issues and ensuring customer satisfaction through effective solutions. The ideal candidate should...Remote jobFull time
$45k - $60k
...Description Job Description IT Support Technician – Tier 1 Department: IT... ...Director of Managed IT Services Location: Lanham, MD (onsite role; remote/telework... ...various IT needs, from help desk tickets to onsite... ...advancement paths to Level 2, Level 3, and specialized...Full timeWork at officeRemote workRelocationMonday to FridayShift work- ...requirement is to fill a full-time onsite position in support of a Federal Government... ...the vicinity of Washington, DC. The staffing position is... ...technology, providing exceptional services, and exceeding overall... ...values: 1) We Genuinely Care, 2) We Act in Good Faith, 3)...Full timeContract workLocal areaMonday to Friday
- ...Position: Technical Support Specialist – Level 2 Port Cyber is... ...of fixed-price IT support to small... ...businesses in the DC metro area. The... ...within the Support Services group will be... ...responsibilities are: Tier 1 and 2 Issue... ...clients. Onsite Support – The TSS...Work at officeLocal areaRemote workRelocation
- ...looking for a self-motivated Tier II Help Desk Analyst in Alexandria, VA. This... ...involves providing deskside support for Intel-based PCs and Apple... ...will have a strong customer service focus, excellent communication... .... Experience in a managed IT environment is essential. #J...Full timeRemote work
- Join NPR as a technical support specialist in Washington, D.C. You'll be the key support for NPR staff, ensuring technology works seamlessly across broadcast and media operations. This role demands strong technical troubleshooting skills and the ability to manage network...Temporary work
- ...Advancement of Military Medicine seeks a Senior IT Support Technician in Bethesda, Maryland. This position involves providing customer-facing Tier 2 support for USU center staff, troubleshooting complex issues, and managing service desk operations. Qualified candidates will...Hourly pay
- ...A government services provider is seeking a Help Desk Technician - Tier 1 to provide technical support and excellent customer service. Responsibilities include answering Tier... ...communication skills. This full-time position is onsite in Falls Church, VA, and offers competitive...Full time
- ...seeks experienced and motivated Service Desk Agents, Tier 1. ~~~ Position contingent... ...available. Location: Washington, DC ... Hybrid work model with a combination of onsite support at the client site and... ...secure, ITIL-aligned Tier 1–3 IT support services to Federal Government...Contract workTemporary workLocal areaRemote workFlexible hours
$70.8k - $148.6k
Job ID327512Job Title: DESKTOP SUPPORT TECHNICIAN - Tier 2Job Category: Engineering and Technical SupportTime... ...will provide comprehensive Tier 2 on-site deskside support for FEMA HQ employees... ...written communication skills, customer service, and interpersonal skillsGood teamwork,...Contract workFor contractorsWork experience placementWork at officeFlexible hoursWeekend work
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