Tier 2 Service Desk Technician - IT Support
$45k - $51.6kHoward University
Howard University in Washington, DC is hiring a Service Desk Support Technician. This role will provide Tier 2 support to the ETS Service Desk and will be responsible for managing tickets using the ServiceNow system. The ideal candidate should have a bachelor's degree, CompTIA A+ Certification, and experience in IT help desk roles. The expected salary range for this position is $45,000 - $51,600. #J-18808-Ljbffr Howard University
Vacancy posted 8 hours ago
Similar jobs that could be interesting for youBased on the Tier 2 Service Desk Technician - IT Support in Washington DC vacancy
$45k - $51.6k
Howard University is seeking a Help Desk Technician to provide Tier 2 support in Washington, DC. The role includes troubleshooting technical issues, managing... ..., and assisting faculty, staff, and students with IT needs. Qualifications include a Bachelor’s degree, CompTIA...Suggested- ...Summary Tier 2 Help Desk Analyst – Arlington, VA. Provide advanced technical support for classified and unclassified IT environments, handle escalated issues, troubleshoot complex technical... ...compliance with federal security and service delivery requirements....SuggestedWork at officeLocal areaRemote work
Chenega Agile Real Time Solutions, LLC
Arlington, VA3 days ago - GTSC seeks experienced and motivated Service Desk Agents, Tier 2. Multiple positions available. Location... ...model with a combination of onsite support at the client site and approved telework... ...secure, ITIL-aligned Tier 1-3 IT support services to Federal Government...SuggestedLocal areaRemote work
- ...committed to delivering innovative IT solutions that address the... ...cutting-edge technology services designed to achieve success... ...are seeking a highly skilled Tier 2 Support Technician to work on-site in... ...and/or outside the Service Desk. The Candidate is expected...SuggestedContract workTemporary workFor contractorsWork at officeLocal areaRemote workRelocation
- J5cyberconsulting is seeking a dedicated systems administrator to provide Tier 2 help desk support in a 24/7 environment. The position requires US Citizenship and an active U.S. Government Top Secret Security Clearance. Candidates will join a team of innovators focused...Suggested
- Njvc LLC is seeking a Tier 2 Help Desk Analyst in Arlington, VA to provide advanced technical support for both classified and unclassified IT environments. This role involves troubleshooting... ...certifications. A commitment to customer service and effective communication with...
- ...Service Desk Tier 2-3 Lead GTSC seeks a highly experienced and motivated Service Desk Tier 2-3... ...work model with a combination of onsite support at the client site and approved telework... ...delivers secure, ITIL-aligned Tier 1–3 IT support services to Federal Government clients...Full timeContract workTemporary workRemote work
GTSC Talent Solutions (a GTSC Company)
Washington DC18 hours ago - ...Corporation is seeking a Network Support Technician to provide both onsite and remote Tier 2 support for our DHS customers. In... ...you'll need to quickly resolve user IT issues, ensuring minimal downtime and maintaining various IT services. Ideal candidates should possess...Remote job
- GTSC seeks experienced and motivated Tier 2 Service Desk Agents for Washington, DC with a hybrid work model combining onsite client support and approved telework. The role focuses on advanced... ...in a federal government-aligned IT support environment. Responsibilities include...Remote work
- ...Public Trust ActioNet is seeking an to serve as Tier 2 - Senior Desk Side IT Specialist technical resource supporting IT operations in Washington, DC. The ideal... ...and Intune. ~Respond to user trouble tickets and service requests in accordance with established SLAs. ~...Full timeRemote work
ActioNet
Washington DC3 days ago - ...Advancement of Military Medicine seeks a Senior IT Support Technician in Bethesda, Maryland. This position involves providing customer-facing Tier 2 support for USU center staff, troubleshooting complex issues, and managing service desk operations. Qualified candidates will...Hourly pay
$70.8k - $148.6k
Job ID327512Job Title: DESKTOP SUPPORT TECHNICIAN - Tier 2Job Category: Engineering and Technical SupportTime... ...will provide comprehensive Tier 2 on-site deskside support for FEMA HQ employees... ...written communication skills, customer service, and interpersonal skillsGood teamwork,...Contract workFor contractorsWork experience placementWork at officeFlexible hoursWeekend work- CACI International Inc. is seeking a Desktop Support Technician - Tier 2 in Washington, DC, to provide comprehensive on-site support for FEMA HQ... ...desktop systems while providing excellent customer service. The ideal candidate has a Bachelor’s degree and at least...Work at officeFlexible hours
- Dlhcorporation is looking for a Technical IT Support Specialist, Associate, to provide Tier 2 IT support and ensure effective resolution of technical issues... ...will troubleshoot IT incidents while maintaining service quality standards, responding to users via phone, in...Remote work
- NetCov is seeking a Service Desk Specialist II to provide Tier 2 IT support for clients. This full-time position involves resolving hardware, software, and network issues while ensuring an efficient operation of clients’ IT systems. The ideal candidate will have a degree...Full time
- A leading IT services provider is seeking a Tier 2 Desktop Support specialist in Washington, D.C. This role requires 5+ years of experience providing desktop support, and advanced technical knowledge of operating systems, networking, and Microsoft applications. The ideal...
- Tier 2 / Tier 3 IT Support Specialist job at Parallel Partners. Washington DC. Job Description Tier 2 / Tier 3 IT Support Specialist We currently have a great opportunity for a Tier 2 / Tier 3 IT Support Specialist. This position is primarily on-site but may allow for...Remote work
$60k - $65k
DLH is seeking a Technical IT Support Specialist, Associate, to provide Tier 2 IT support in Bethesda, Maryland. The role involves troubleshooting technical... ...end-users, documenting resolutions, and maintaining service quality standards. Candidates should have relevant...$20 - $25 per hour
...infrastructures are equipped to support the demands of emerging... ..., we are looking for a Tier 2 Help Desk Technician to support our team in Beltsville... ...timely management of all service tickets. This position will... ...1 troubleshooting on all IT, camera, phone, and security...For subcontractorImmediate start- Help Desk Specialist – Tier 2 Role Summary The Tier 2 Help Desk Specialist provides advanced application support and issue resolution for DoD OIG users. Key... ...~3+ years of IT help desk or application... ...experience ~Strong customer service and troubleshooting skills...Contract workFor contractors
$45k - $60k
...Description Job Description IT Support Technician – Tier 1 Department: IT... ...to: Director of Managed IT Services Location: Lanham, MD (onsite... ...various IT needs, from help desk tickets to onsite installations... ...advancement paths to Level 2, Level 3, and specialized...Full timeWork at officeRemote workRelocationMonday to FridayShift workDCA Technology Partners
Alexandria, VA17 days ago- ...Service Desk Technician II Federal Prison Industries (UNICOR) – Information Technology... ...technology programs that support federal agencies nationwide.... ...supports enterprise IT operations and end-user support... ...Responsibilities include providing Tier II technical support for...Full timeContract workWork at officeRemote workMonday to FridayShift work
Keen Logic
Washington DC1 day ago - ...Summary Tier 1 Help Desk Analyst Arlington, VA Are you ready to... ...Intelligence & Operations Support (MIOS) could be the... ...essential technological services to our customers in support... ..., and maintenance of IT systems. Provides first... ...be substituted with 2+ years of relevant experience...Work at officeLocal areaRemote work
Chenega Corporation
Arlington, VA2 days ago - ...Overview SUMMARY: The Service Desk Tier 1 technician shall be responsible for answering calls related to customer IT incidents or requests. Tier 1 technicians... ...issues. Responsible for supporting end users with software and... ...environment. At least 2 years of experience or...Work at officeRemote work
The Tatitlek Corporation
Washington DC2 days ago - ROCS Grad Staffing is looking for an IT Help Desk Specialist in Arlington, Virginia. This role focuses on providing technical support, managing user accounts, and assisting with IT... ...have strong troubleshooting and customer service skills, preferably with experience in...
$60k - $65k
...simulation, and more. With over 2,400 employees dedicated... ...Overview The Technical IT Support Specialist, Associate is... ...for providing Tier 2 IT support to end-users... ...incidents while maintaining service quality standards.... ...escalate outside the Service Desk according to service...Temporary workWork experience placementRemote workFlexible hours- GovCIO is seeking an Associate Service Desk Technician - Tier I to provide exceptional first-tier technical support to Veterans and VA providers. This fully remote role focuses on customer service, assisting users with technical issues across mobile and computer platforms...Remote job
- ...EDUCATION: Bachelor’s degree in IT, related field, or... ...The client is looking for a Service Desk Technician - Senior. The Service Desk... ...Senior provides technical support for customers who experience... ...agreements. Ability to provide tier 1 and tier 2 support for a Windows-based...Contract work
- ...Solutions Inc., brings over 2 decades of experience... ...in facilitating IT transformation within industries... ...and financial services. Sporting scalable and... ...: Jira Administrator & Tier 1 Support Analyst (SDLCNext) This... ...engineering teams, service desks, and government counterparts...Remote work
Optima Global Solutions
Washington DC3 days ago - Northstrat Incorporated is seeking a Tier 1 technical support operator to assist customers... ...broadband communication services. The operator will triage... ...managing inbound service desk communications across multiple... ...must have at least 2 years of technical support...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Tier 2 Service Desk Technician - IT Support. Be the first to apply!
Related searches
- infrastructure support analyst Washington DC
- systems support technician Washington DC
- sharepoint support analyst Washington DC
- junior IT service management analyst Washington DC
- application support technician Washington DC
- desktop support analyst Washington DC
- tech aide Washington DC
- support technician Washington DC
- product support technician Washington DC
- helpdesk support technician Washington DC