Senior IT Support Technician - Tier 2 Team Lead
The Henry M. Jackson Foundation for the Advancement of Military Medicine
The Henry M. Jackson Foundation for the Advancement of Military Medicine seeks a Senior IT Support Technician in Bethesda, Maryland. This position involves providing customer-facing Tier 2 support for USU center staff, troubleshooting complex issues, and managing service desk operations. Qualified candidates will have strong technical knowledge, excellent customer service skills, and 3-5 years of experience in IT support. Benefits include a comprehensive suite focused on health and well-being, with a competitive hourly pay rate. #J-18808-Ljbffr The Henry M. Jackson Foundation for the Advancement of Military Medicine
- ...ActioNet is seeking an to serve as Tier 2 - Senior Desk Side IT Specialist technical resource supporting IT operations in Washington, DC... ...2 years in a senior or lead role. This position requires a... ...management, and collaboration across IT teams to ensure reliable and secure...SeniorFull timeRemote work
$45k - $51.6k
Howard University is seeking a Help Desk Technician to provide Tier 2 support in Washington, DC. The role includes troubleshooting technical issues, managing... ..., and assisting faculty, staff, and students with IT needs. Qualifications include a Bachelor’s degree, CompTIA...Suggested- ...Summary Tier 2 Help Desk Analyst – Arlington, VA. Provide advanced technical support for classified and unclassified IT environments, handle escalated issues,... ...application development teams to restore services and... ...Assist the IT Help Desk Lead in ensuring compliance with...SuggestedWork at officeLocal areaRemote work
- Dlhcorporation is looking for a Technical IT Support Specialist, Associate, to provide Tier 2 IT support and ensure effective resolution of technical issues. You will troubleshoot IT incidents while maintaining service quality standards, responding to users via phone,...SuggestedRemote work
- ...cyberconsulting is seeking a dedicated systems administrator to provide Tier 2 help desk support in a 24/7 environment. The position requires US Citizenship... ...Top Secret Security Clearance. Candidates will join a team of innovators focused on protecting organizations from cyber...Suggested
- ...contractor committed to delivering innovative IT solutions that address the mission-... ...and dedication of our talented team, we provide cutting-edge technology services... ...programs. We are seeking a highly skilled Tier 2 Support Technician to work on-site in Alexandria, VA. This...Contract workTemporary workFor contractorsWork at officeLocal areaRemote workRelocation
- ...motivated Service Desk Agents, Tier 2. Multiple positions available... ...with a combination of onsite support at the client site and approved... ...secure, ITIL-aligned Tier 1-3 IT support services to Federal... ...mission-critical environments. Our teams provide 24/7 hybrid Service...Local areaRemote work
- Njvc LLC is seeking a Tier 2 Help Desk Analyst in Arlington, VA to provide advanced technical support for both classified and unclassified IT environments. This role involves troubleshooting complex technical issues and ensuring compliance with federal security requirements...
$60k - $65k
DLH is seeking a Technical IT Support Specialist, Associate, to provide Tier 2 IT support in Bethesda, Maryland. The role involves troubleshooting technical issues for end-users, documenting resolutions, and maintaining service quality standards. Candidates should have...$20 - $25 per hour
...infrastructures are equipped to support the demands of emerging... ..., we are looking for a Tier 2 Help Desk Technician to support our team in Beltsville, MD. In... ...1 troubleshooting on all IT, camera, phone, and security... ...: Enjoy an industry-leading benefits package that includes...For subcontractorImmediate start$45k - $51.6k
...University in Washington, DC is hiring a Service Desk Support Technician. This role will provide Tier 2 support to the ETS Service Desk and will be responsible... ...s degree, CompTIA A+ Certification, and experience in IT help desk roles. The expected salary range for this...- ...and motivated Service Desk Tier 2-3 Lead . ~~~ Position contingent... ...with a combination of onsite support at the client site and approved... ...secure, ITIL-aligned Tier 1-3 IT support services to Federal... ...mission-critical environments. Our teams provide 24/7 hybrid Service...Contract workTemporary workLocal areaRemote workFlexible hours
- Koniag Government Services is seeking a NOC Technician Tier 2 in Washington, DC. This hybrid role requires advanced technical support for network operations and incident resolution. The ideal candidate has experience in troubleshooting complex issues and monitoring enterprise...SeniorNight shift
- ...Corporation is seeking a Network Support Technician to provide both onsite and remote Tier 2 support for our DHS customers. In... ...'ll need to quickly resolve user IT issues, ensuring minimal downtime... ..., and collaboration with teams to enhance system performance. #J...Remote job
- GTSC seeks experienced and motivated Tier 2 Service Desk Agents for Washington, DC with a hybrid work model combining onsite client support and approved telework. The role focuses on advanced... ...in a federal government-aligned IT support environment. Responsibilities include...Remote work
- ...Description Job Description Provides Tier 2 desktop support (telephone, deskside, remote) to users... ...Escalates incident to the appropriate team when the incident cannot be resolved by... ...the focus on Cloud, Cyber, Enterprise IT, Systems Engineering and United Communication...Work at officeRemote work
- ...Strategies is seeking a Help Desk Specialist III in Washington, DC, to provide advanced Tier III troubleshooting and support for a federal customer's IT service desk. You will serve as a senior technical escalation point, ensuring compliance with SLAs while mentoring junior...Senior
$45k - $60k
...Description Job Description IT Support Technician – Tier 1 Department: IT... ...join our Managed IT Services team. This role serves as the frontline... ...advancement paths to Level 2, Level 3, and specialized... ...opportunities with senior technical staff Exposure...Full timeWork at officeRemote workRelocationMonday to FridayShift work- ...Position: Technical Support Specialist – Level 2 Port Cyber is seeking... ...to grow its technical team to keep pace with its... ...provider of fixed-price IT support to small and... ...responsibilities are: Tier 1 and 2 Issue... ...Support Services and other senior staff. Attend...Work at officeLocal areaRemote workRelocation
- About DMI DMI is a leading provider of digital... ...end-to-end managed IT services, including... ...application development, DMI supports public sector... ..., LLCis seeking a Tier 3 System... ...role serves as the senior technical authority... ...Priority 1 and Priority 2 server and systems...Senior
$70.8k - $148.6k
Job ID327512Job Title: DESKTOP SUPPORT TECHNICIAN - Tier 2Job Category: Engineering and Technical SupportTime... ...join our FEMA OCIO EUC Desktop Support team. They should be able to quickly learn... ...will provide comprehensive Tier 2 on-site deskside support for FEMA HQ employees...Contract workFor contractorsWork experience placementWork at officeFlexible hoursWeekend work- Aac-Inc is looking for a Desktop Support professional in Rockville, Maryland to provide Tier 2 support. You will assist users with hardware, operating systems, email... ...10/11 and ServiceNow. A positive attitude and a team-oriented mindset are essential for success in this...
- CACI International Inc. is seeking a Desktop Support Technician - Tier 2 in Washington, DC, to provide comprehensive on-site support for FEMA HQ employees. The role involves troubleshooting, maintaining, and configuring desktop systems while providing excellent customer...Work at officeFlexible hours
- NetCov is seeking a Service Desk Specialist II to provide Tier 2 IT support for clients. This full-time position involves resolving hardware... ...communication skills. This role includes collaboration with other teams and may require travel to client locations. #J-18808-Ljbffr...Full time
- A leading IT services provider is seeking a Tier 2 Desktop Support specialist in Washington, D.C. This role requires 5+ years of experience providing desktop support... ...to work well both independently and as part of a team. Relevant certifications such as A+, ITIL 4, and M...
$60k - $65k
...enablement, modeling, and simulation, and more. With over 2,400 employees dedicated to the idea that “Your... ...the lives of millions. Overview The Technical IT Support Specialist, Associate is responsible for providing Tier 2 IT support to end-users within the organization....Temporary workWork experience placementRemote workFlexible hours- Tier 2 / Tier 3 IT Support Specialist job at Parallel Partners. Washington DC. Job Description Tier 2 / Tier 3 IT Support Specialist We currently have a great opportunity for a Tier 2 / Tier 3 IT Support Specialist. This position is primarily on-site but may allow for...Remote work
$50k - $80k
Technical Support Specialist - Level 2 Port Cyber Corporation - Kensington... ...completely. The role involves Tier 1 and 2 issue... ...documentation of client IT infrastructure. What you... ...of Support Services and senior staff. Attend regular individual and team supervision meetings....Work at officeLocal areaRemote workRelocation$70k - $90k
Cloudforce is seeking a Tier III Helpdesk Lead in National Harbor, MD. This hybrid role involves resolving... ...ideal candidate has over 3 years of IT support experience and hands-on skills with... ...support, and a collaborative team environment. #J-18808-Ljbffr CloudforceSenior- Competitive Range is seeking a Tier II Helpdesk Lead/Central Area Business (CAB) Manager for Tech Control based in Arlington, Virginia. This role involves managing technical support services for the Department of Defense, ensuring the operations are efficient and compliant...Senior
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