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Senior IT Support Technician - Tier 2 Team Lead

The Henry M. Jackson Foundation for the Advancement of Military Medicine

The Henry M. Jackson Foundation for the Advancement of Military Medicine seeks a Senior IT Support Technician in Bethesda, Maryland. This position involves providing customer-facing Tier 2 support for USU center staff, troubleshooting complex issues, and managing service desk operations. Qualified candidates will have strong technical knowledge, excellent customer service skills, and 3-5 years of experience in IT support. Benefits include a comprehensive suite focused on health and well-being, with a competitive hourly pay rate. #J-18808-Ljbffr The Henry M. Jackson Foundation for the Advancement of Military Medicine

Vacancy posted 6 hours ago
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