HVAC Service Technician

Job Description

Job Description

About the Role: As an HVAC Technician - Service, you will be responsible for installation, maintenance, and repair residential HVAC systems. You will also be responsible for diagnosing and troubleshooting systems.

Why You’ll Want to Work Here:

• Core values that we live every day – not just words on a page: We Win Together, Today Not Tomorrow, Performance Not Politics
• Performance pay directly tied to results – You deliver for us, we deliver for you
• Benefits you will use – Full medical, dental, and vision packages including fully employer paid options
• Secure your financial future – 401(k) with company match
• We invest in your future – ongoing training that directly results into bigger career opportunities combined with continuous education stipends
• Speed and scale – Work with a company that operates at the speed of a start up with the investment backing of an institutional investor

HVAC Technician - Service Key Responsibilities

• Perform installation, maintenance, and repair of residential HVAC systems, including heating, cooling, and ventilation equipment.
• Diagnose and troubleshoot HVAC system issues to identify the root cause of malfunctions and recommend effective solutions.
• Conduct regular inspections and preventative maintenance to ensure optimal system performance and identify potential problems after they escalate.
• Install, repair, or replace components, such as compressors, motors, fans, thermostats, filters, and ductwork.
• Collaborate with team members to coordinate work schedules, prioritize service calls, and efficiently complete assignments.
• Communicate with customers in a professional and courteous manner, addressing their concerns, explaining repair options, and providing recommendations for system improvements.
• Accurately document service activities, including equipment status, repairs performed, parts used, and time spent on each job.
• Stay updated on industry advancements, best practices, and emerging technologies to continuously enhance technical skills and knowledge.

HVAC Technician - Service Qualifications:

• High school diploma or equivalent.
• Proven experience as a Residential Service HVAC Technician or similar role.
• Valid HVAC technician license/certification.
• Strong technical skills and proficiency in diagnosing and repairing residential HVAC systems.
• Solid knowledge of HVAC codes, regulations, and safety standards.
• Excellent problem-solving and troubleshooting abilities.
• Exceptional customer service and communication skills.
• Ability to work independently and efficiently manage time and workload.
• Physical stamina and the ability to work in various weather conditions and confined spaces.
• Valid driver's license with a clean driving record.

HVAC Technician - Service Interpersonal Qualifications:

• Customer service focus and mindset, putting our employees and Partners first, with excellent ability to communicate and develop relationships.
• Exceptional problem-solving and conflict resolution abilities to improve things both big and small.
• Highly organized, ability to act quickly while still having attention to detail.
• Hold yourself to a higher standard and exhibit a high level of integrity.