Digital Product Owner II

Position:W2 Digital Product Owner II
Location: Hoover, Alabama, Atlanta, GA; Charlotte, NC (Hybrid) 
Duration: Contract to Hire 
Job ID: 177052

Job Overview:
The Digital Product Owner II represents business stakeholders to elicit, understand, analyze, document, refine, and communicate business needs so that business and/or technical delivery teams can build effective solutions. This role requires a deep understanding of customer needs, business vision, and strategy to prioritize investments, business value, and delivery. The Digital Product Owner II works collaboratively within multiple evolving development methodologies, including iterative Agile and sequential Waterfall programs and projects. Acting as the day-to-day decision-maker, this role provides continual business guidance for the execution team and ensures alignment with the sponsor's or business executive's strategies.

Responsibilities:

• Work independently on medium to large complexity efforts or support a Senior or Lead on larger efforts.
• Collaborate with different technologies, infrastructure, mobile, MSR-facing, and/or vendor partnerships or software.
• Serve as an expert in a particular business or system domain.
• Identify, engage, and influence business stakeholders and Subject Matter Experts.
• Work with the Digital Strategy team and other stakeholders to understand and validate business strategy, vision, and customer needs.
• Partner with sponsors, stakeholders, and IT to define and document relevant business processes, gaining an understanding of needs, measures, and risks for improvement areas.
• Represent the business with delivery teams, reinforcing the customers' perspective throughout the product realization cycle.
• Develop metrics with business process owners to manage and track benefits, adoption, and risks to operations.
• Assist with project-level plans related to schedule, scope, and resources.
• Lead, collaborate, and motivate cross-functional teams to develop, execute, and release in alignment with program and/or product roadmaps.
• Manage, prioritize, and assess the impact of all work items, including new features and defects, and decide whether to create, fix, or defer at the project level.
• Review and prioritize feedback and new requirements from stakeholders.
• Review and accept or decline development output to ensure specified acceptance criteria are met.
• Engage and manage the work of subject matter specialists from the business as the business requirements expert.
• Escalate issues and develop and recommend appropriate solutions.

Qualifications:

• Bachelor's degree or equivalent work experience.
• Four (4) years of relevant experience in process improvement, project delivery, business/requirements analysis, or business operations/product line.
• Familiarity or working knowledge of multiple technical software delivery methodologies (e.g., Agile, Waterfall).
• Proficiency in Microsoft Office products and applicable databases.
• Experience in Process Engineering methodologies and Change Management practices.

Preferences:

• SAFe Practitioner (SP) Certification.
• Experience with Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Due Diligence (CDD), and/or Office of Foreign Assets Control (OFAC).
• Six (6) years of relevant experience in process improvement, project delivery, business/requirements analysis, or business operations/product line, or relevant work experience with Agile.
• Advanced knowledge of multiple technical software delivery life cycles (e.g., Agile, Waterfall).
• Advanced knowledge of Business Management Methodology, Change Management practices, and Process Engineering methodologies.

About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com

At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:

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Pay Range: $60 - $62

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

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