Director, IT Business Management - Transformation and Business Relationship (Technology)

Job Family IT Operations

About Us

At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward. We understand the potential of leveraging the talents of a diverse workforce. We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.

Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.

Who We Are

We believe everyone deserves to live their best life. More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life.

Today, we’re part of an international holding company, with millions of customers and thousands of employees worldwide. Our insurance, retirement, and investment solutions help people make the most of what’s important to them.

We’re empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good — for our customers and the communities where we live, work, and play. United in our purpose, we help people create the financial freedom to live life on their terms.

What We Do

Transamerica is organized into three distinct businesses. These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities. These are supported by Transamerica Corporate, which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs.

Transamerica employs nearly 7,000 people. It’s part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.* For more information, visit transamerica.com .

Job Description Summary

This is a high-impact, multi-disciplinary leadership role that sits at the center of the savings and investments technology organization. The role combines front-door demand governance, financial rigor, business alignment, and executive operating cadence.


You will act as the control tower for all technology demand and execution, ensuring that investment decisions are aligned to business priorities, financial discipline is maintained, and the Savings and Investments Tech Head’s agenda is executed with precision. This role also serves as a trusted advisor and extension of the Savings and Investments Tech Head, driving transparency, accountability, and operational excellence across the organization.

Job Description

Responsibilities

• Build strong partnerships with Product, Operations, Business, Technology, and corporate/shared-services leadership to enable alignment and execution of strategic priorities.
• Act as a trusted advisor to senior leadership, influencing decision-making and helping shape organizational priorities, goals, and strategic initiatives.
• Translate business strategy into technology demand, partnering with Business, Product, and Operations teams to define needs, priorities, and strategic roadmaps.
• Lead demand intake and portfolio governance, aligning technology demand with strategic roadmaps, organizational priorities, capacity, and available resources.
• Drive the priorities and agenda of the Savings and Investments Technology Head, ensuring focus and alignment across key initiatives and organizational commitments.
• Lead leadership operating cadences, business reviews, and planning activities, including the development and presentation of goals, initiatives, strategic roadmaps, and executive-level materials.
• Establish and monitor organizational metrics and reporting to measure progress, performance, and the success of key strategic initiatives.
• Prepare executive-level presentations, reporting, and decision materials that clearly communicate priorities, progress, risks, financials, and business outcomes.
• Support talent and organizational strategy, including organizational design and development, workforce planning, workforce optimization, and broader change initiatives.
• Oversee financial management, reporting, and controls, including budgeting, forecasting, performance against budget, and overall cost transparency.
• Partner with strategic vendors and internal stakeholders to identify opportunities for cost efficiency and effective resource utilization.
• Lead and oversee process improvement, service management, workforce optimization, and other initiatives designed to strengthen operational excellence.
• Oversee cross-functional programs and initiatives that impact the Technology organization and other corporate or shared-services organizations.
• Drive change management and execution across strategic initiatives, helping ensure organizational priorities move from planning through implementation and measurable outcomes.

Qualifications

• Bachelor's degree in information technology, business administration, finance or related field
• Ten years of technology and related management experience including IT portfolio management and project management
• Deep understanding of IT infrastructure, budgets and financial analysis
• Solid understanding of business principles, strategic planning, organizational design, change management, risk management, etc.
• Analytical skills and strategic mindset to create plans and milestones to achieve future state goals
• Leadership skills to influence others to drive change
• Excellent communication, interpersonal and relationship building skills
• Ability to work in a dynamic changing agile environment

Preferred Qualifications

• Master's degree in information technology or business administration
• PMP/PMI certification certifications
• Experience in the financial services industry

Leadership Attributes

• Strategic thinking and execution
• Strong business acumen
• Executive presence
• Financial and analytical rigor
• Ability to simplify complexity
• Comfortable with ambiguity

Success Metrics

• Transparent demand intake funnel
• Strong project and financial discipline
• Improved business trust
• Better execution predictability
• Effective Savings and Investments Technology office operations

Working Conditions

• Hybrid Office Environment
• Moderate Travel 10 to 25%

Compensation

• The Salary for this position generally ranges between $175,000- $215,000 annually. Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.

• Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion.

Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration, sponsorship or otherwise serving as an employer of record for immigration employment purposes. At this time, this role is not eligible for immigration-related employment authorization sponsorship.

This is a hybrid position requiring three days in office per week in one of our hub locations (Philadelphia, Cedar Rapids, Denver, New York City). Relocation assistance will not be provided for this position.

Disclaimer:
Beware of fake job offers!

We’ve been alerted to scammers impersonating Transamerica recruiters, particularly for remote positions. Please note:

• We will never request personal information such as ID or payment for equipment upfront.
• Official offers are sent via DocuSign following a verbal offer—not through text or email.

Enterprise Technology is a global Aegon/Transamerica organization that enables the business to move quickly and deliver the best possible outcomes for clients, while keeping their information safe and secure.

With more than 1,000 employees across the UK, US, Netherlands, Hungary, Spain, and Hong Kong, Enterprise Technology is a diverse, global team. Our experts work across areas such as application development, information security, infrastructure, data & analytics, risk & controls, program management, and architecture. We offer a wide range of career opportunities and are committed to supporting employee development.

Curiosity is the quality we value most. Much of our work involves solving complex problems, applying knowledge in new ways, and continuously improving how we operate. As technology evolves rapidly, we look for inquisitive people who are confident challenging the status quo and helping us drive change.

This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.

What We Offer

For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.

Compensation Benefits

• Competitive Pay

• Bonus for Eligible Employees

Benefits Package

• Pension Plan

• 401k Match

• Employee Stock Purchase Plan

• Tuition Reimbursement

• Disability Insurance

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Employee Discounts

• Career Training & Development Opportunities

Health and Work/Life Balance Benefits

• Paid Time Off starting at 160 hours annually for employees in their first year of service.

• Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).

• Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars

• Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.

• Adoption Assistance

• Employee Assistance Program

• Back-Up Care Program

• PTO for Volunteer Hours

• Employee Matching Gifts Program

• Employee Resource Groups

• Inclusion and Diversity Programs

• Employee Recognition Program

• Referral Bonus Programs

Inclusion & Diversity

We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We’re thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women.

To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all.

Giving Back

We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work.

Transamerica’s Parent Company

Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.

* As of December 31, 2023