Relationship Manager

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. This position will be responsible for covering the Alabama and Florida Panhandle markets. Travel is a requirement for this role and travel can be expected up to 25% of the time as needed. PNC’s Community Development Banking is a team dedicated to improving low‑to‑moderate income neighborhoods and the quality of life for low- and moderate-income people. We focus on meeting community needs through community development loans, investments, financial education and other technical expertise. In this position, through extensive outreach in lower income communities you will originate community development loans and investments while inspiring service partners to get involved. PNC provides nontraditional capital for high‑impact development projects and capital for reinvestment into local communities. Examples of community development include affordable housing, funding for services that meet community needs, economic development projects that create or retain jobs for lower income people and neighborhood revitalization projects. We work with not‑for‑profit and for‑profit developers to address those needs. Successful candidates will have a deep understanding of low‑to‑moderate income populations and communities and be able to create financial solutions that address their needs. Preferred Experience Familiarity with sustainable loan principles Real Estate Lending Tax Credit Financing Commercial Lending Previous Relationship Management experience Formal Bank Credit Training preferred Adaptable self‑starter with book business and/or network of Centers of Influence (COI) relationships to generate loans and investments Ability to travel and participate in after‑hours events such as conferences, panels, roundtables and community outreach events Job Responsibilities Coordinates relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals. Typically works with clients with moderate levels of risk and complexity of needs. Generally works with a moderate degree of supervision. Works within stated guidelines to acquire and/or expand and retain client relationships to generate revenue and deepen share of wallet. Handles the origination, financial analysis, negotiation and documentation of credit and non‑credit products and services. Manages risk/return and drives quality for new and/or existing clients. Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks. Focuses on client opportunities by providing ideas and insights based on an understanding of the client’s needs and their financial well‑being. Focuses on increasing client engagement and loyalty. Manages effective network of internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience. Focuses on bringing the entire bank to the client by presenting the full range of PNC's products and services. Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities. As defined with the business, demonstrates ability to analyze, evaluate and mitigate credit risk for more complex credit requests by utilizing knowledge of advanced credit fundamentals and internal credit policies. Qualifications Book of Business Client Relationship Building Credit Credit Products Customer Engagement Decision Making Financial Analysis Identifying Sales Opportunities Business Acumen Client Relationship Management Customer Experience Management Decision Making and Critical Thinking Effective Communications Prospecting Selling Tech Savvy Work Experience and Education Roles at this level typically require a university / college degree, with 5+ years of industry‑relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered. Education: Bachelor’s degree. Certifications: None required. Licenses: None required. Benefits Medical and prescription drug coverage (with a Health Savings Account feature) Dental and vision options Employee and spouse/child life insurance Short‑term and long‑term disability protection 401(k) with PNC match, pension and stock purchase plans Dependent care reimbursement account Backup childcare / elder care reimbursement Adoption, surrogacy, and doula reimbursement Educational assistance, including select programs fully paid Robust wellness program with financial incentives Maternity and/or parental leave Up to 11 paid holidays each year 9 occasional absence days per year unless otherwise required by law 15 to 25 vacation days per year, depending on career level and years of service Disability Accommodations If an accommodation is required to participate in the application process, please contact us via email at View email address on click.appcast.io. Include “accommodation request” in the subject line, and your name, the job ID, and preferred method of contact in the body. Emails not related to accommodation requests will not receive responses. Applicants may also call View phone number on click.appcast.io and say “Workday” for accommodation assistance. All information provided will be kept confidential and used only as required to provide needed reasonable accommodations. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents: Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices. #J-18808-Ljbffr