Quality Professional - USA

At ALS, we encourage you to dream big.

When you join us, you'll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.


Job Description

Quality Profession - USA

General Accountability:

This position is responsible for monitoring and reviewing quality control data, technical problem solving in conjunction with the US Laboratory Managers, responding to clients' technical concerns in some cases.


Specific Responsibilities:

Technical

• Investigate client technical concerns and quality incidents;
• Work directly with the North American Quality Team based in Vancouver;
• Liaise with local branch managers on resolving technical concerns;
• Communicate with clients on outcome of investigations and generate corrected data certificates;
• Assemble summary reports on multiple, serious and/or systematic errors for clients;
• Uses MS Excel to review data, creates charts and performs statistical functions;
• Generate and evaluate comparison data for trends, biases or problems;

Quality Control Information

• Generate and review quality control data for trends, biases or problems;
• Generate QC data and creates custom QC reports for clients using MS Excel and Word;
• Tracks and follows-up on potential contamination from high samples;
• Determine control limits for standard reference materials;
• Enter information into ALS Group's proprietary software system;
• Coordinates Proficiency Tests and Round Robins and follows up on the results;
• Reviews, inventories and makes recommendations for certified reference materials;
• Works with lab on method validations;

Audits - Internal

• Performs audits of laboratory sample batches;
• Performs local and branch laboratory quality audits;
• Travel to branch labs may be required;
• Follows up on timely closure of audits;
• Reviews non-conformances for trends and brings to the attention of the manager;

Quality Meetings & Presentations and Documentation

• Chair the bi-weekly US Quality meetings;
• Prepare the material for quality meetings;
• Follow-up on delegated action items;
• Presents Quality Orientation to new staff;
• Updates quality documentation;
• Other Duties as assigned by the Manager.

Required Knowledge, Skills & Abilities:

• Excellent computer skills including MS Excel and MS Word;
• Excellent command of the English language, both verbal and written communication skills;
• Knowledge and experience with basic statistics;
• Ability to systematically analyze information and identify possible causes and consequences;
• Excellent clerical accuracy and typing skills;
• Strong interpersonal and organizational abilities;

Required Qualifications:

• B.Sc. in Chemistry (or related field);
• Knowledge and experience with basic statistics;
• Minimum 1 year experience in chemical analysis (AAS, ICP-AES, ICP-MS, XRF or classical assaying techniques).
• Preference will be given to candidates with previous QA Experience.

Physical Demands:

• Ability to sit or stand for long periods of time;
• Position will require you to work with a computer for a majority of the day.

Working at ALS

The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.

Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.


At ALS, you'll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.


We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.

Everyone Matters

ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.

Qualified candidates will be considered without regard to race, colour, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, pregnancy and pregnancy-related conditions, genetic information and any other characteristics protected by the law. We invite resumes from all interested parties, including women, members of minority groups, and persons living with disabilities.


ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.


Eligibility
To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.

How to apply
Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.