Production Supervisor

Production SupervisorReporting to: General ManagerAbout Sloomoo:Sloomoo celebrates joy through an interactive experiential world, focused on slime, hands-on play, and all things satisfying. Sloomoo launched in October of 2019 with an immersive 12,000 square-foot experience in Soho, NYC, where hand-crafted, artisanal slime (dozens of textures and the most delicious scents), soothing ASMR, and wondrous delights (you can slingshot slime, walk on slime, design your own slime, and more) converge with glossy, contemporary design.Sloomoo's universe has expanded - there are now a total of 7 Institutes (NYC, LA, Houston, Chicago, Atlanta, Charlotte, Washington DC) and two MiniMoos (Boston, Philadelphia) with more to come.MiniMoos are smaller than the Institutes but packed with as much color, surprise, and play.The brand has been featured in People Magazine, Vogue, the Today Show, the Kelly Clarkson Show, the Tamron Hall Show, Forbes, INC, and more.The mission: Deliver joy, whether you're a kid or kid-at-heart.Position SummaryThe Production Supervisor is responsible for overseeing the daily operations of the production facility, ensuring efficient workflows, high-quality product output, and a safe, organized environment. This role leads and supports the production team, drives performance, and ensures that production targets align with retail, experience, and e-commerce demands.The Production Supervisor will take ownership of team leadership, production planning, and operational execution, while fostering a positive, inclusive, and high-performing culture. They will collaborate cross-functionally with inventory, retail, and leadership teams to ensure seamless operations and optimal product availability.You will be key to upholding Sloomoo's values:Joy – Joy is our DNA. We spark wonder, play, and creativity in everything we do.Accountability – We own it. Every action, every result—our name is on it.Collaboration – Joy happens when we create together. We rise as one team.Innovation – We push limits, dream big, and turn bold ideas into reality.Inclusivity – Everyone belongs. Every voice matters.Resilience – We pivot, solve, and grow stronger through every challenge.Excellence – Good isn't enough. We obsess over the details that make greatness.Responsibilities:Operations & Production ManagementOversee day-to-day production operations, ensuring efficiency, quality, and consistency of all products.Ensure production schedules align with store demand, experience traffic, and e-commerce needs.Maintain high standards of safety, cleanliness, and organization across the production facility.Monitor and control product quality, ensuring all slime meets brand standards.Design and optimize production workflows for efficiency and scalability.Team Leadership & DevelopmentLead, coach, and supervise a team of production staff (5–15 team members).Support hiring, onboarding, and training to build a multi-skilled and high-performing team.Create schedules that optimize coverage, productivity, and team retention.Foster a positive, inclusive, and motivating work environment.Ensure proper workstation setup, material flow, and task allocation.Reduce bottlenecks and downtime through continuous improvement.Inventory & FulfillmentPartner with inventory and retail teams to ensure optimal stock levels across all channels.Oversee e-commerce fulfillment, ensuring orders are accurate and delivered on time.Support forecasting and production planning to meet demand without overproduction.Performance & EfficiencyTrack production metrics, labor costs, and output to ensure operational efficiency.Identify and implement process improvements to increase productivity and quality.Support budget management by aligning labor and production costs with sales performance.Collaboration & CommunicationWork closely with the Production Manager and cross-functional teams to align priorities.Communicate operational updates, challenges, and solutions effectively.Respond proactively to operational challenges, ensuring minimal disruption to production.Additional ResponsibilitiesMaintain staffing levels aligned with operational and budgetary goals.Contribute to quarterly planning and forecasting initiatives.Provide feedback and recommendations to improve production processes.Other duties as assigned.Physical RequirementsAbility to lift up to 50 lbs.Ability to stand, walk, bend, and perform repetitive motions for extended periods.Qualifications:3+ years of experience in production, manufacturing, restaurant, or operations management.Bachelor's degree in a related discipline.Strong interpersonal and communication skills.Proficient in leading and managing a team of 5-15 team members.Experience in product manufacturing and forecasting.Thorough knowledge of Microsoft Office, Google Suite, Slack, Project Management Systems (Asana or similar).Familiarity with scheduling software and payroll systems.This position requires prolonged periods of standing, walking, repetitive motions, arm waving, bending, kneeling and climbing, at times while wearing a costume or uniform.Inclusivity Commitment:Sloomoo Inc. is a company that respects and welcomes the uniqueness of each employee and offers everyone the means to find their place and thrive. We are committed to equal employment opportunities, career development opportunities and promoting initiatives aimed at creating a culture that is meaningful, innovative and successful. Sloomoo Inc. does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, status as a protected veteran, status as an individual with neurodiversity or a disability or other applicable legally protected characteristics.