Program Management

Advisor, Program Mgmt Location US-FL-Boca Raton | US-IL-Itasca | US-GA-Norcross Company Canon U.S.A., Inc. Requisition ID 34659 Category Product Support Position Type Full-Time Workstyle Virtual About the Role Canon is seeking an experienced and highly motivated Project Manager - Strategic Accounts PMO, Americas to support the expansion of strategic customer programs throughout North America, Central America, and South America. This position will play a critical role in establishing and leading a regional Project Management Office (PMO) responsible for delivering standardized project governance, execution methodologies, risk management, and reporting across Canon Strategic Accounts. The role will initially focus heavily on supporting the rapid expansion of large/medium- scale strategic customers while building the infrastructure, processes, and governance necessary to support future growth across additional strategic accounts throughout the Americas. The Project Manager will serve as the primary interface between customers, Canon business units, regional organizations, third-party vendors, and executive leadership to ensure successful project delivery from concept through operational handoff. Your Impact - PMO Development and Governance Assist in the development and implementation of a Strategic Accounts PMO supporting North, Central, and South America. Establish project governance standards, reporting methodologies, stage-gate reviews, and project controls. Develop and maintain project management templates, playbooks, best practices, and standardized workflows. Implement portfolio dashboards, KPI reporting, and executive-level status reporting. Drive consistency across regional project execution methodologies. Strategic Account Project Leadership Lead complex multi-country customer implementations, expansions, retrofits, and greenfield deployments. Manage project scope, schedules, budgets, risks, issues, dependencies, and resource allocations. Coordinate cross-functional teams including: Sales , Service , Engineering , Operations, Supply Chain, Logistics, Facilities, IT, Legal,Finance and Safety Ensure customer deliverables are completed on time and within budget. Regional Expansion Support Support strategic customer expansion initiatives across South and Central America. Coordinate project execution activities between local Canon organizations and global customer stakeholders. Facilitate market entry planning and deployment readiness activities. Support localization requirements, regulatory compliance, importation planning, and regional risk assessments. Customer Relationship Management Act as a trusted advisor to strategic customers and internal stakeholders. Lead executive project reviews and steering committee meetings. Manage customer escalations and issue resolution activities. Ensure alignment between customer objectives and Canon delivery capabilities. Portfolio Management Maintain visibility into project health across the strategic account portfolio. Identify portfolio risks and resource constraints. Support long-range planning and capacity forecasting activities. Develop lessons learned and continuous improvement initiatives. Success Measures On-time project delivery performance. Budget adherence across project portfolio. Customer satisfaction scores. PMO maturity and adoption metrics. Reduction in project risks and escalations. Standardization of project governance processes. Successful support of strategic account growth throughout the Americas. About You: The Skills & Expertise You Bring Bachelor's degree in a relevant field or equivalent experience required, plus 7 years of related experience.Masters preferred - Technical program management experience. - Advanced MS Office suite, Visio, and PowerPoint preferred. - Extensive travel may be required, up to 50% travel in multi-state sites with frequent overnight stays (valid driver's license and acceptable driving record necessary). Preferred Experience Experience supporting large global enterprise customers. Experience with Greenfield and Brownfield deployment projects. Experience working with multinational teams across the Americas. Familiarity with import/export regulations and customs processes throughout Latin America. Experience with production print, industrial print, fulfillment, or manufacturing Languages Fluent English (Required) Fluent Portuguese (Preferred) Fluent Spanish (Preferred) Certifications Project Management-Professional (PMP) certification required or ability to obtain with 12 months. Agile, Scrum, or PRINCE2 certifications preferred. We are providing the anticipated base salary range for this role: $96,880.-145,090 annually. Company Overview About our Company - p { font-size: 18px; } Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years*. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at company/canonusa. Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else *Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at about-us/life-at-canon. #CUSA Workstyle Description Virtual - This position is considered virtual. The office will be open 5 days a week; however, you will not be required to report to the office unless there is a specific business need. Note that work schedules and office reporting requirements may change from time to time based on business needs. Posting Tags #li-rb1 #pm19 Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.