Head of Programme Management

Support Program ManagementSupport Program Management team in the review and evaluation of new business, renewal submissions and audits. Support member development activities by tracking activity in company CRM system.Education and Experience: Bachelor's Degree or equivalency in a related discipline and at least two (2) years of experience in the insurance industry.Communicating effectively within the Captive Support Team and with the Program Management Team to ensure deadlines are met and the proper information is obtainedAbility to work independently and communicate activities/outcome with teamResponsive to assignments and communication on statusStrong technical aptitude including a high proficiency in Microsoft OfficeUnderstand company required information systemsExcellent written and verbal communication skillsOrganization; problem solving and judgmentIntellectual curiosity to build an in-depth understanding of insurance and risk managementCommitment to meeting customer service demandsPositive attitude and commitment to support business cultureEssential Duties and Responsibilities:Review, prepare and submit documents for new and renewal business and audits.Accountable for ensuring information is complete and accurateCommunicates with various stakeholders and members to ensure that submissions are reviewed effectivelyAdhere to the various service level agreements for new business, renewals and auditsResponsible for invoicing of captive premiumProvide superior customer service to clients, brokers, fronting companies, and various service providersAssure company systems are accurate and up-to-dateCommitment to company valuesPriorities: Bachelors or better.