Infrastructure Engineer - DHA

Summary IT Specialist (APPSW) Infrastructure Engineer positions are being filled through the Office of Personnel Management's delegated Direct Hire Authority, open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to the civil service. Current civil service employees would, therefore, be given new appointments to the civil service. Under the provisions of the Direct Hire Authority, Veterans Preference and the "Rule of Many" do not apply. Responsibilities This announcement serves as public notice. Applications submitted be placed into a pool and will remain on file for selection as positions become available. Vacancies may be filled for up to 6 months after the closing date of this announcement. Applicants may not receive notifications of referral status until the full 6-month eligibility period has elapsed. Positions filled with applications from this pool will be placed into positions where artificial intelligence duties occupy the majority of the work performed. Requirements Conditions of Employment Qualifications Resumes exceeding two pages in length will not be considered, please visit the new resume guidance for more information. Duties: Knowledge of a wide-range of multi-platform software/hardware products and services in a multi-platform software development environment. Skill installing, configuring, and supporting various operating systems. Ability to analyze software/hardware problems and formulate solutions. Skill installing, configuring, and maintaining Microsoft Endpoint Configuration Manager. Skill installing, configuring, and maintaining Windows Server Update Services. Skill coordinating technical tasks with fellow employees and/or vendors. Ability to organize joint inter-component efforts. Ability to communicate orally and in writing. READ ALL SECTIONS OF THIS ANNOUNCEMENT IN ITS ENTIRETY. THIS INFORMATION IS CRUCIAL TO SUBMITTING A SUCCESSFUL APPLICATION. Applicants must qualify for the series and grade of the posted position. Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. Your resume must provide sufficient experience and/or education, knowledge, skills, abilities, and proficiency of any required competencies to perform the specific position for which you are applying. To qualify for the 2210 IT Specialist series, the applicant must demonstrate the following competencies: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; know about available products and services; and is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Minimum Qualifications: Grade 13 To qualify at the GS-13 level, you must have at least 52 weeks of specialized experience at the GS-12 level, or equivalent. Such IT-related experience must include all of the following: 1) Supporting Windows Server Infrastructure, 2), knowledge and expertise in Microsoft Endpoint Configuration Manager, and 3) recommending implementable innovative solutions. PLEASE NOTE: This specialized experience is REQUIRED and must be explicitly documented/described in your resume, or you will be disqualified from further consideration. Qualification standards and additional information for this position can be found here: Education Additional Information See announcement cutoff dates below under How to Apply. Are you ready to make a real impact at the Social Security Administration? Join our forward-thinking technology team as an Infrastructure Engineer and help shape the future of software development for more than 330 million Americans. We're building a team of top-tier developers-those who excel at solving complex challenges and delivering scalable, supporting enterprise-level web applications. Whether you're a seasoned expert ready to drive innovation or an early-career developer eager to learn from the best, we want you to be part of our mission to deliver cutting-edge technology and exceptional service. We value Infrastructure Engineers who are passionate about creating product integration and robust backend solutions. If you thrive in a fast-paced, collaborative environment and are excited to work with the latest technologies, this is the place for you. We are especially interested in Infrastructure engineers who understand how Artificial Intelligence (AI) can be leveraged to revamp and optimize existing processes, making our systems more efficient and effective for both customers and employees. If you're ready to take your career to the next level-whether you're a proven leader or an ambitious learner-apply today and help us build the future of digital government services! Additional selections may be made for this vacancy six months from the closing date of this announcement. This Direct Hire announcement may be used to fill the same or similar position in another office. Some positions are bargaining unit positions represented by the American Federation of Government Employees (AFGE). Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See As a condition of employment for accepting this position, you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: - your performance and conduct; - the needs and interests of the agency; - whether your continued employment would advance organizational goals of the agency or the Government; and - whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.