Service Advisor

Job Duties Prepare service estimates, sell routine maintenance/repair services, and conduct follow‑ups regarding unsold services and customer inquiries. Perform opening and closing responsibilities. Schedule appointments, answer phones, and collect funds for services performed. Predict the time needed for completion and stay in constant communication with the customer during the repair process. Assist with the coordination of alternate transportation, rental car reservations, shuttle, etc. Sell needed maintenance services and related parts to customers. Identify customer requests. Conduct a complete vehicle walk‑around. Present multi‑point inspection results to customers. Recommend needed maintenance services and related parts. Conduct a detailed active delivery of each vehicle. Make appropriate prospecting and follow‑up contacts with owners. Provide outstanding customer service in accordance with dealership policies. Write complete, accurate repair orders in accordance with dealership and manufacturer policies. Provide estimated cost analysis of automotive repairs and routine maintenance. Provide in-depth information on the original equipment manufacturer (OEM) part options. Perform all other duties and special projects as assigned. Education and/or Training High school diploma or general education degree (GED). Intermediate skills in CDK or Reynolds and Reynolds software. Relevant Work Experience 1 year of experience working in a service advisor or express service advisor capacity. Compensation This is a commission‑eligible role. Employees can expect to earn an average monthly pay of $3,000–$10,000, with earning potential based on personal performance. Benefits Health Insurance Vision Insurance Dental Insurance Life and Disability Insurance Flexible Spending and Health Savings Accounts 401(k) plan with company match Paid Time Off (PTO) Paid Holidays Bereavement Jury Duty Paid pregnancy and parental leave Supplemental paid military leave Paid sick leave (for part‑time employees when required by law) Equal Opportunity Employment and Accommodations Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. If you are a person with a disability needing assistance with the application process, please contact View email address on click.appcast.io. #J-18808-Ljbffr