Account Clerk I

Account Clerk I General Pay Scale 21 Account Clerk I ($20.5097 - $26.1760 hourly), FLSA Non-Exempt Work schedule: 9/80 - 1st week: Monday - Thursday, 4 (10-hour days), and 2nd week: Monday - Thursday 4( 9-hour days) and Friday (4 hour day) Under general supervision of the Financial Services Supervisor, performs a variety of routine and complex accounting duties as needed to expedite the processes and functions of the Financial Services Department including the maintenance and review of financial records and the preparation of reports pertaining to utility accounts, business licenses, accounts payable and receivable, and commercial cannabis operations. Assists customers at the front counter, answers and directs incoming phone calls, receives, distributes and processes mail, and completes other routine tasks as assigned. Account Clerk I - This is the entry-level class in the Account Clerk series. Under close supervision with detailed instruction and review, incumbents are expected to learn the common and most typical tasks of the position. As training proceeds and the work is done with less supervision, incumbents preparing for advancement to level II receive more difficult and complex tasks to perform. The progression of Account Clerk I to Account Clerk II requires an evaluation of employee skill, completion of cross training in each assignment within the classification, performance levels, training and education. Examples Of Duties Examples listed in this class specification represents but is not necessarily exhaustive or descriptive of duties assigned to this position. Each individual in this classification may not necessarily perform all the duties listed. Management reserves the right to assign other related tasks if such duties are a logical assignment for this position. Processes all accounts payables. Receives purchases orders, verifies accuracy to invoices, ensures correct signatures are on purchase orders, assures proper receipt of discounts, evaluates payment priorities, and contacts vendors as needed to resolve discrepancies and make corrections to invoices. Generates and mail checks, prepares registers associated with accounts payable processing, tracks payments and petty cash; may prepare correction journal entries related to disbursements. Maintains various files and records related to accounts payable i.e. vendor tax exemption information, travel requests, etc.; files purchase orders and related information; updates files and purges records according to established records retention schedules. Completes special projects and assignments; researches, analyzes and prepares reports; composes correspondence, memos and letters. Assists visitors at the front counter and on the phone; responds to customer billing and service inquiries; answers questions, provides information and/or directs them to appropriate staff; provides forms, applications and other materials. Operates computer daily to enter utility payments and receipts; prepares daily report for balancing, updates daily receipts according to balancing results; prepares bank deposit. Performs other duties as assigned. Utility Billing Prepares and enters such items as changes and new or terminated accounts. Reviews and prepares meter changes before exporting data to/from the meter reading program. Enters utility usage figures on computer input forms. Insures computer input records are current by opening and closing accounts and providing necessary adjustments. Confers with software representatives to ensure the correct preparation of utility billing. Maintains a balance of delinquent utility accounts. Assists visitors at the front counter and on the phone; responds to customer billing and service inquiries; answers questions, provides information and/or directs them to appropriate staff; provides forms, applications and other materials. Operates computer daily to enter utility payments and receipts; prepares daily report for balancing and updates daily receipts according to balancing results; prepares bank deposit. Provide information concerning policies, regulations of data and changes to departments and other individuals; provide training as needed. Inform immediate supervisors of changes in utility status. Researches and answers questions on utility inquires, for exactness, neatness, and conformance to policies and procedures. Studies and standardizes resolutions and procedures to improve efficiency of policies. Maintains detailed general ledger records through a computerized system. Prepares and files accounting and financial transaction reports at various intervals. Assists in the process of accounting and financial record keeping and reporting, including general ledger entries, cash receipts, and utility billing payments. Prepares utility bills for mailing. Provides assistance and training to other clerical employees regarding the utility billing system and other office machines. Operates 10-key calculator and other office machines. Performs related duties as required. Commercial Cannabis Operations Responds to customer inquiries at front counter; answers questions and addresses concerns. Audits trails of cash relating to commercial marijuana operations both on and off site. Calculates, collects and processes fees and taxes relating to commercial marijuana operations; issues receipts. Verifies insurance coverages for commercial marijuana businesses and ensures policies remain in effect. Reviews commercial marijuana operational reports; generates reports. Monitors utility usage for commercial marijuana operations. Reconciles commercial marijuana operational fees and taxes. Keeps accurate records relating to commercial marijuana financial operations. Answers telephone and screens calls and visitors, refers inquiries as appropriate and responds to minor questions and complaints on account status; provides information as requested. Cross trains in all Account Clerk functions and backfills as needed. Processes payment cash transactions from customers using accounting software; opens and processes payments from the mail and the drop box; processes and maintains daily cash receipts; prepares bank deposits on a rotational basis. Performs general clerical accounting duties; prepares daily reconciliation of all payment transactions by reviewing and verifying all batch reports. Responsible for maintaining utility customer files and various records. Performs related duties as required. Business Licenses Processes business license applications; reviews applications for accuracy and completeness; records and files documents; issues business licenses for owners of businesses. Performs general clerical accounting duties; calculates fees and collects payments; prepares bank deposits and balances daily cash reports. Assists visitors at the front counter and on the phone; responds to customer billing and service inquiries; answers questions, provides information and/or directs them to appropriate staff; provides forms, applications, and other materials. Enters and retrieves data using accounting software; produces statements and various other documents, summaries and reports. Maintains inventory and stock of supplies for department; orders supplies as needed. Operates a calculator and various other office machines. Performs other duties as assigned. Front Counter Responds to customer utility billing and service inquiries at front counter; answers concerns regarding service levels and options, service rates and fee structures. Answers telephone and screens calls and visitors, refers inquiries as appropriate and responds to minor questions and complaints on account status; provides information as requested. Responsible for processing the main phone voicemail message system; logs in messages and distributes/relays to other departments daily. Prepares daily work orders for public works; operates a two-way radio to maintain communication between office and field personnel. Processes payment cash transactions from customers using accounting software; opens and processes payments from the mail and the drop box; processes and maintains daily cash receipts; prepares bank deposits on a rotation basis. Performs general clerical accounting duties; prepares daily reconciliation of all payment transactions, by reviewing and verifying all batch reports. Provides assistance to utility billing clerk; assists in reviewing customer accounts to identify areas of concern. Assists utility clerk in preparing accounts for the collection process. Schedules appointments for the billing transit system, assists with building inspections, permits and business license processing. Responsible for maintaining utility customer files and various records. Performs other duties as assigned. Typical Qualifications NOTE: The following are a representative sample of the KSA's necessary to perform essential tasks of the position. Knowledge of: Generally accepted accounting principles; internal control principles and methods of application; modern office maintenance and practices; computer accounting applications and various software spreadsheet programs; operations of standard