Front Desk Experience Curator

Front Desk Agent TETRA Hotel, Autograph Collection | Sunnyvale, CA

Where Luxury Meets Innovation

TETRA Hotel, Autograph Collection, is Silicon Valley's only AAA Four Diamond Marriott property. Opened in 2022, we bring a refined, design-forward approach to hospitalityoffering guests an immersive, serene experience infused with the creative energy of the Valley. Located on a dynamic campus alongside AC Hotel Sunnyvale Moffett Park, we are home to 350 rooms, distinct culinary venues, artfully curated social spaces, and a reputation for elevating the guest journey at every turn.

We're seeking passionate hospitality professionals to join us as Front Desk Agentskey players in delivering a welcoming, memorable, and seamless guest experience.

What You'll Do

• Greet guests with genuine warmth and professionalism
• Facilitate check-ins and check-outs with efficiency and poise
• Act as a knowledgeable conciergesharing hotel features, local insights, and personal recommendations
• Resolve guest needs with empathy and creative problem-solving
• Collaborate with Valet, Housekeeping, Sales, and other departments to ensure a flawless stay
• Handle payment and room assignments with accuracy and discretion
• Represent the TETRA brand with pride and service excellence

What We're Looking For

• Love creating human connections and personalized experiences
• Thrive in a fast-paced, luxury hospitality environment
• Communicate clearly and confidentlyboth in person and over the phone
• Bring positive energy and professionalism to every interaction
• Are detail-oriented and tech-savvy (experience with hotel systems is a plus)
• Have customer service experience (hospitality background preferred but not required)

Why Join TETRA?

• Be part of a design-led, experience-driven hotel redefining luxury in Silicon Valley
• Work alongside a supportive and collaborative team of "Experience Curators"
• Enjoy an inspiring campus with acclaimed dining, artful spaces, and innovative guest touchpoints
• Grow with Coury Hospitalitywhere creative thinking, service excellence, and career development are deeply valued

Ready to Make an Impact?

Join us in delivering a hospitality experience "exactly like nothing else." Apply today and be part of something extraordinary.