Client Operations Support Analyst I

Process daily operational workflows and transactions supporting Cash Distribution services Create, validate, and manage Cash Orders to ensure accurate fulfillment and funding Process and monitor Off-Schedule Requests (OSRs) and communicate status updates to appropriate stakeholders Generate and distribute Courier Notices related to schedule changes, or customer requests Process daily courier date file and verify data accuracy within operational systems Maintain and manage inventory discrepancies Monitor operational queues, service requests, and production reports to ensure timely completion of assigned tasks Escalate exceptions, processing errors, and operational risks to management when appropriate Create and maintain operational documentation supporting audit and compliance requirements Collaborate with internal departments, couriers, vault providers, and customers to support daily operations May assist in training and cross-training team members as needed Deliver exceptional customer support through timely and accurate responses Maintain positive working relationships with internal and external stakeholders Ensure operational requests are completed within established service standards Communicate effectively with customers, couriers, vendors, and internal business partners Provide updates regarding operational requests and service issues Maintain professional communications through phone and email correspondence Requirements Associate degree preferred or equivalent work experience 1-3 years of operational support, banking operations, cash logistics, customer service, or related experience is preferred Experience utilizing multiple systems and processing high-volume transactions is preferred Knowledge of operational processing, transaction management, and customer support functions Strong attention to detail and accuracy Ability to manage multiple priorities in a fast-paced production environment Working knowledge of Microsoft Outlook, Excel, and business applications Strong organizational and time-management skills Ability to follow established procedures and identify operational exceptions Effective written and verbal communication skills Core Competencies Demonstrates expertise in operational workflows, transaction management, and customer support within cash distribution services. Proficient in maintaining accuracy and compliance while managing multiple priorities in a fast-paced environment. Highest-signal resume keywords Operational Support Transaction Management Customer Service Attention to Detail Microsoft Excel ATS Optimization Keywords Hard Skills Cash Distribution Services Operational Processing Transaction Management High-Volume Transactions Data Accuracy Verification Inventory Management Audit Compliance Operational Documentation Service Request Monitoring Escalation of Operational Risks Soft Skills Effective Communication Organizational Skills Time Management Customer Support Team Collaboration Industry Keywords Banking Operations Cash Logistics Operational Workflows Courier Services Stakeholder Communication Tools & Technologies Microsoft Outlook Business Applications #J-18808-Ljbffr Jobtailor