Programmatic Manager

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

NBCUniversal’s Platform Monetization group is responsible for the planning and execution of advertising campaigns across NBCUniversal’s full technology suite. The division services both internal and external customers in support of NBCUniversal’s $8B annual advertising business. 

The Programmatic Ad Operations team within the Platform Monetization group is tasked with executing all programmatic guaranteed, biddable and indirect marketplace deals domestically and globally. We are currently seeking a Programmatic Manager to support our national sales team.

The ideal candidate is a highly collaborative person who is passionate about media and advertising innovation, cares about customers, and understands the value of good user experiences.    

Responsibilities 

Reporting to the Senior Manager, Programmatic Sales Operations, the person in this role will be responsible for: 

• Day-to-day team management including on-boarding and development of direct reports
• Communicate technical issues, particular issues with deal escalations, in a manner that is easy for a non-technical audience to understand 
• Provide training (troubleshooting programmatic deal delivery issues, creative spec, nuances across ad servers, DSPs, tag vendors, etc) to Sales and Sales Operations as needed 
• Develop strategic relationships with our business partners and vendors 
• Establish and improve workflow, processes, and establish goals for measuring and improving product output (quality, conformity, scalability, and sustainability) 
• Contribute to Leadership meetings and strategic planning for Sales Operations organization 
• Update process documentation as needed for day-to-day and AI initiatives

Required Qualifications/Skills 

• 3+ years Digital Ad Operations experience 
• 2+ years work in Programmatic field and understanding of Programmatic landscape
• Bachelor’s degree or equivalent experience required 
• Familiarity with work management and documentation tools, preferably Jira and Confluence 
• Proven ability to understand and communicate using technical language 

Preferred Qualifications 

• Knowledge of FreeWheel SSP 
• Experience with executing programmatic deals in live events
• Prior experience working directly with DSP and/or SSP partners
• Fluency in Microsoft Excel
• Documentation enthusiast
• Excellent communication skills and attention to detail
• Experience working for a large-scale media company, specifically within / supporting Advertising Sales 
• Demonstrated experience leading or managing a team

Additional Information

Hybrid : This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time. 

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $95,000 - $130,000 (bonus eligible)

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to View email address on click.appcast.io.