Sales Associate - Fine Jewelry

Sales AssociateCAZA Collective is recruiting on behalf of a highly respected, family-owned luxury jewelry retailer seeking a polished, relationship-driven Sales Associate to join their showroom team in Cupertino, California. This is an outstanding opportunity for an ambitious sales professional who enjoys building long-term client relationships and creating exceptional luxury retail experiences. The ideal candidate understands that selling fine jewelry is about far more than the transaction. It is about building trust, celebrating life's most meaningful milestones, and becoming a valued advisor for clients over many years. This position is ideal for someone looking to build a long-term career within the fine jewelry industry. While this is an individual contributor role, our client is committed to developing future leaders and offers the opportunity to grow into a Sales Manager position as the business continues to expand.• Deliver an exceptional luxury client experience by welcoming clients with professionalism, warmth, and personalized service.• Guide clients through engagement ring, bridal, anniversary, custom jewelry, repair, estate jewelry, and milestone purchases.• Build lasting relationships through proactive clienteling, follow-up, referrals, and ongoing communication.• Educate clients on diamonds, gemstones, fine jewelry, custom design, and repair services to ensure confident purchasing decisions.• Consistently achieve individual sales goals while contributing to overall showroom performance.• Develop new business through networking, community involvement, outreach, and relationship-building initiatives.• Maintain ownership of your sales pipeline and demonstrate strong follow-through throughout the client journey.• Continue expanding your product knowledge through ongoing training and professional development.• Support merchandising, showroom presentation, inventory organization, and daily operational activities.• Assist with client events, promotions, appointments, and community outreach initiatives.• Collaborate closely with ownership and fellow team members to maintain a positive, luxury-focused culture.• Demonstrate leadership potential by leading through personal sales performance, professionalism, accountability, and exceptional client service.• Minimum of 2 years of consultative sales experience required.• 5+ years of luxury retail or fine jewelry sales experience preferred.• Fine jewelry experience is highly preferred; however, candidates from luxury retail, watches, bridal, fashion, beauty, hospitality, high-end furniture, or other relationship-based sales environments will also be considered.• Strong clienteling skills with the ability to build long-term relationships.• Excellent communication, interpersonal, and presentation skills.• Sales-driven with a proven ability to meet or exceed performance goals.• Professional appearance and confidence working within a luxury retail environment.• Strong organizational skills and attention to detail.• Self-motivated, coachable, dependable, and highly accountable.• Comfortable with proactive outreach, networking, and business development activities.• Ability to pass a background check.• Desire to build a long-term career with future leadership opportunities.• Hourly compensation of $30.00 to $32.00 per hour, depending on experience and qualifications.• Sales incentive opportunities.• Potential discretionary year-end bonus based on business performance.• Total compensation will be discussed further during the interview process.• Company-paid employee health insurance.• Paid sick time and paid time off in accordance with company policy and applicable law.• Vacation eligibility after the first year of employment.• SEP IRA retirement contribution.• Employee discount on fine jewelry purchases.• Ongoing hands-on training and professional development.• Opportunity for long-term career advancement into future sales leadership.Join one of the Bay Area's most respected independent fine jewelry retailers. Build meaningful, long-term relationships with an established and loyal client base. Work alongside experienced jewelry professionals in a collaborative, family-oriented environment. Be part of a company that values craftsmanship, integrity, personalized service, and professional growth. Receive mentorship and career development designed to help you advance within the organization. Enjoy a role where your performance, initiative, and client relationships directly contribute to your long-term success.Our client is a trusted, family-owned fine jewelry retailer with a longstanding reputation for exceptional craftsmanship, personalized service, and lasting client relationships. Specializing in engagement rings, bridal jewelry, custom design, repairs, estate jewelry, and fine jewelry, our client has become a destination for clients celebrating life's most meaningful milestones. The company is committed to creating an elevated luxury experience built on integrity, professionalism, and genuine relationships, while providing team members with opportunities for long-term career growth and success.