Sales Engineer
Enlace Health
Sales Engineer
Atlanta, GA
Enlace Health delivers the only end-to-end solution that solves the infrastructure challenges driving today's unsustainable healthcare system. Connecting payers, providers, and patients, Enlace empowers any type of healthcare delivery model, from facilitating retrospective programs to enabling risk for prospective programs. Combining executive-level healthcare DNA with an extensible technology platform, Enlace is the bridge from chaotic healthcare to the healthcare world when Triple Aim optimization is truly realized.
At Enlace Health, our people are our greatest asset. Our culture is founded upon integrity, hard work, and the relentless pursuit to make a difference. We think creatively, we like a challenge and draw inspiration from each other. As the Sales Engineer, you will sit at the intersection of product, technology, and business, helping prospects understand how Enlace creates financial and clinical value and translating that understanding into well-defined, executable opportunities. This is a high-visibility role working directly with executive buyers at leading health plans and provider organizations.
Success Measures:
- In 3 months:
- Demonstrate strong fluency in Enlace's platform, value-based care use cases, and payer and provider workflows.
- Effectively partner with Account Executives on active opportunities, contributing to discovery, demos, and solution discussions.
- Deliver standard demos and support ROI modeling and RFI/RFP responses with guidance.
- Build strong working relationships with internal teams, including Client Success, Product, and Technology.
- In 6 months:
- Own the technical and solution strategy for multiple sales opportunities from discovery through close.
- Lead complex discovery and deliver tailored demos, solution architectures, and executive-level ROI narratives.
- Independently own technical RFI/RFP responses and coordinate cross-functional inputs.
- Support opportunities that progress to late-stage pipeline and closed-won deals.
- In 12 months:
- Consistently influence the close of complex enterprise payer and provider deals.
- Improve sales effectiveness by creating reusable demo assets, solution templates, and ROI frameworks.
- Serve as a trusted subject-matter expert in executive buyer conversations on value-based care and Enlace's differentiation.
- Shape product and go-to-market strategy through structured market and prospect feedback.
- Serve as the primary technical and solution expert in the sales process, partnering with Account Executives to qualify, shape, and advance new business opportunities.
- Lead discovery with payer and provider stakeholders, including clinical, actuarial, IT, and operations leaders, to understand current-state workflows, data assets, and value-based care strategies and translate them into clear solution designs.
- Lead data acquisition efforts for qualified opportunities, partnering cross-functionally to complete opportunity analysis and build clear, decision-ready business cases.
- Develop and deliver compelling demos, presentations, and ROI narratives tailored to health plan and provider executives, including CFO, CMO, CIO, SVP, and VP-level audiences.
- Design end-to-end solution architectures, including data flows, integrations, configuration, and workflows, to show how Enlace's platform fits within a prospect's ecosystem, including claims platforms, data warehouses, and care management tools.
- Understand and participate in building quantitative business cases and value models, including savings, revenue, and operational impact, that support executive decision-making and align with client financial goals.
- Own and respond to RFIs and RFPs from a technical and solution perspective, partnering closely with Product, Implementation, and Compliance.
- Capture prospect requirements and market feedback and translate them into structured input for Product and Engineering roadmaps.
- Support both current-client expansion and selected new-logo opportunities by shaping solution design, technical validation, and value articulation throughout the sales cycle.
- Support smooth handoff to implementation by documenting solution assumptions, scope, and design decisions made during the sales cycle.
- Serve as a subject-matter expert on value-based care constructs, including episodes, bundles, capitation, shared savings, and risk adjustment, and how Enlace operationalizes them.
- Engage effectively with audiences ranging from C-suite executives to clinical, operational, and technical stakeholders.
- 3+ years of experience in a client-facing technical, sales engineering, solutions consulting, or similar role.
- Direct experience in healthcare, ideally with payers, value-based care, payment integrity, population health, or healthcare analytics.
- Deep familiarity with specialty care episodes and value-based care constructs such as episodes of care, DRGs, risk adjustment, quality measures, and provider incentive programs.
- Strong understanding of health plan operations and data, including medical and pharmacy claims, eligibility, provider data, common payer systems, care management platforms, and data warehouses.
- Strong understanding of value-based payment models, including shared savings, bundles, episodes, and capitation.
- Proven track record supporting complex B2B sales cycles with multiple stakeholders and long deal timelines.
- Excellent communication skills, with the ability to translate complex technical concepts into clear, visual, and compelling messages for non-technical executives.
- Hands-on comfort with data and tools such as Excel, SQL basics, BI tools, or analytics platforms to support sizing, and proof-of-concept work.
- Strong organizational skills with the ability to manage multiple opportunities and priorities in parallel.
- Experience selling or implementing healthcare SaaS platforms for payers or large provider groups.
- Experience partnering with Product and Engineering teams in a high-growth company.
- Background in consulting, health IT, or analytics is a plus.
- FREE medical, dental, and vision insurance for employees on select plans
- $1740 annual contribution into qualifying HSAs
- UNLIMITED time off
- Matching 401(k) plan
- Mac laptop and accessories
- Company-paid short-term and long-term disability
- Company-paid life insurance
- Employee Assistance Program
- Annual professional development stipend
- Implementing and acting in accordance with the organization's information security policies
- Protecting assets from unauthorized access, disclosure, modification, destruction, or interference
- Executing particular security processes or activities
- Ensuring responsibility is assigned to the individual for actions taken
- Reporting security events or potential events or other security risks to the organization
Responsibilities:
Position Requirements:
Position Perks:
Enlace Health offers competitive benefits and perks to all our employees! Our comprehensive benefits package is one of the many ways we show our employees how valued they are. All full-time employees are eligible for the following:
All employees are required to maintain confidentiality as related to patient information. Employees are required to follow the acceptable use policy while using any information systems owned or controlled by Enlace. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense. Security roles and responsibilities include:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. The requirements listed above are representative of the minimum knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to satisfactorily perform the essential functions of the job according to specific company requirements. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, disability, or marital status. Applicants must be legally authorized to work in the US.
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