Family Engagement Specialist

Salary: $22.99 - $26.79 Hourly
Location : Juvenile Court Services, 6300 W. Denton St., Boise, ID
Job Type: Full-Time with Benefits
Job Number: 03007
Department: Juvenile Services
Opening Date: 07/01/2026
Closing Date: Continuous


General Summary
$22.99 - 26.79/hr.
REQUIRED: PLEASE INCLUDE AN UPDATE RESUME AND A COVER LETTER
Please Note: This is a continuous job posting and will remain open until a sufficient number of qualified applications are received. The posting may close at any time without notice. Applicants are encouraged to apply as soon as possible to ensure consideration.
Ada County is a great place to work! We have more than 2000 employees dedicated to enhancing our community's quality of life. Our Juvenile Services team is growing, and this is an excellent opportunity to be a part of taking this team to the next level.

We offer a competitive Total Rewards package that increases your base salary by approximately 40% , including:

• Excellent medical, dental, and vision insurance
• Generous vacation and sick leave starting on day one
• 11 paid holidays annually
• Participation in one of the nation's best state retirement systems , with 11.96% employer contribution
• 457(b) deferred compensation plan with up to 3% county match , plus a 401(k)
• Paid parental leave, life insurance , and robust wellness programs
• Ongoing training opportunities and career pathing

JUVENILE SERVICES - INSPIRING HOPE FOR THE FUTURE
We are dedicated to empowering and motivating juveniles and families to achieve pro-social goals by providing opportunities for change. This is made possible through comprehensive and collaborative supervision strategies focused on consistency, community protection, accountability and skills development.

Learn more about Ada County Juvenile Services by visiting their website.
POSITION GENERAL SUMMARY:

Provides case management services to clients and their families; performs assessments, screenings, and referrals to community-based programs to address client and families' needs; provides counseling and help navigating community resources; and, performs related work as required. This position supports The Bridge, Ada County's Youth and Family Resource Center, Ada County Juvenile Services.

Essential Functions

• Provides excellent customer service to engage youth and their families in program participation;
• Performs screening assessments on referrals from law enforcement, schools and the community;
• Refers clients for additional in-depth assessments when warranted;
• Completes evidence-based risk/needs assessments;
• Identifies and recommends appropriate services and programs available in the community to address client and family need;
• Makes referrals for medical, psychological, legal, financial, shelter and employment services;
• Assists individuals and families with crisis intervention;
• Performs case management services on assigned cases and/or refers to a community resource specialist;
• Monitors and ensures client's progress with case plan;

• Communicates and coordinates with other community programs;

• Keeps supervisor informed of workload, and notifies supervisor of potential problems;

• Collects, analyzes, and documents statistical data related to program assignments and utilization of community resources; and,
• Assists in monitoring program budgets and providing information for future budget development.

ADDITIONAL FUNCTIONS:

• Works with community-based resources; and
• Performs other duties as assigned.

Job Requirements

• Bachelor's Degree from an accredited university in Social Work, Criminal Justice, Psychology or a related human services field required;
• Experience working with vulnerable populations and/or social services preferred;
• Knowledge of the principles and practices of social services;
• Knowledge of individual and family crisis intervention techniques;
• Knowledge of program development and needs assessment;
• Knowledge of adolescent development issues;
• Knowledge of social services;
• Skill in creating a comfortable atmosphere for conducting client and family interviews and for facilitating group sessions;
• Skill in conducting successful interviews;
• Skill in making appropriate assessments;
• Skill in developing and/or implementing case plans;
• Skill in communicating with diverse populations;
• Ability to use professional judgment in the application of appropriate policies and guidelines;
• Ability to effectively work as a team member;
• Ability to collaborate with a variety of agencies within the community;
• Ability to plan and organize work;
• Ability to understand and interpret laws and regulations;
• Ability to communicate verbally and in writing;

• Ability to effectively work with and counsel juveniles and /or adults;

• Ability to establish and maintain rapport with individuals in crisis, including small children;

• Ability to maintain confidentiality.

OTHER REQUIREMENTS:

• Incumbent must have a strong desire to work with at-risk juveniles and their families;
• Must adhere to the Code of Ethics, Values and Policies of Juvenile Services;

• This position has been designated safety sensitive and therefore the incumbent is subject to random drug testing.

Work Environment & Physical Demands

• The incumbent will be required to work flexible schedules, which may include work on some weekends, evenings, nights, and/or holidays;
• Requires sufficient personal mobility and physical reflexes, to permit the employee to function in a general office environment and to physically respond to emergency situations in the field and office.

DISCLAIMER:

To perform this job successfully, an individual must be able to perform the primary job responsibilities satisfactorily with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of individuals in the job. This job description is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice. Ada County provides Veteran's Preference for all County jobs except for those deemed "key positions" in accordance with Title 65, Chapter 5 of Idaho Code.
Visit to view details regarding our benefits package, including: paid leave, healthcare benefits, retirement benefits, and more!

Use our to get a personalized look at what your total compensation could be including estimated salary, retirement contributions, health benefits and paid time off. This tool is designed to help prospective employees better understand the full value of working at Ada County.

Ada County recognizes that employees are our most valuable asset. We are proud to offer a comprehensive benefits package to benefit-eligible employees designed to support the health, wellness and long-term financial stability of our employees and their families.


Healthcare:

• Low-cost medical, dental, vision premiums and deductibles
• Post-employment health savings account

Retirement and Investments Plans:

• PERSI retirement benefits
• 457(b) post or pre-tax investments options with up to 3% employer match
• 401(k)

Wellbeing Program:

• Employee Assistance Program for short-term counseling on work, family, finances, and personal concerns.
• Free ACHD Commuter ride vanpool program
• Free bus pass

Paid-leave:

• 11 paid holidays per year
• 8 weeks paid Parental Leave
• Approximately 96 hours of vacation accrual for full-time employee
• Approximately 96 hours of sick accrual for full-time employee
• 5 days paid bereavement leave

Life & Short-Term Disability Insurance

• Basic Life Insurance employer paid if benefit eligible
• Short Term Disability employer paid if benefit eligible

Optional Benefits:

• Pre-tax Flexible Spending Account and Dependent Care Account
• NCPERS Decreasing Term Life Insurance
• Supplemental Employee, Spouse, Child Life Insurance
• Supplemental Long-Term Disability Insurance
• AFLAC