Operations Manager

Description IPS is built on a foundation of strong leadership, guided by our shared values of safety, accountability, integrity, teamwork, entrepreneurial spirit, and customer-focus. As a leader at IPS, you'll be able to shape strategic initiatives, inspire teams, and influence the future of our organization. We are looking for servant leaders who are action-oriented and committed to delivering unmatched customer and employee experiences. Your leadership will drive transformative projects, redefine industry standards, and leave a legacy. At IPS, you'll find a platform for high potential growth, competitive compensation, and the opportunity to make a meaningful impact. If you're ready to lead with vision and inspire innovation, apply now and become a key player in our journey to redefine success! Responsibilities and Expectations The Operations Manager plays a critical role in driving operational excellence and customer satisfaction at IPS. This high-impact position requires a dynamic and results-oriented leader who can effectively manage all aspects of production, including personnel, equipment, and materials, while fostering a high-performance culture. Operational Excellence Lead and implement continuous improvement initiatives across all areas of operations, including safety, quality, productivity, and employee relations. Oversee the deployment and adherence to the operational framework, ensuring alignment with company goals and industry best practices. Drive the implementation and continuous improvement of the Continuous Improvement Process Solution (CIPS). Production Management Manage and direct hourly workers, including supervisors, leads, and technicians, to achieve daily and long-term production goals while maintaining a safe and efficient work environment. Plan, schedule, and coordinate labor requirements to support production demands, including tear downs, inspections, repairs, and rush jobs. Manage labor costs effectively, including overtime and vacation planning. Ensure the availability and proper maintenance of all necessary equipment and materials. Customer Focus Build and maintain strong customer relationships through effective communication and proactive issue resolution. Ensure timely and accurate order fulfillment, meeting all customer requirements, including inspections, data collection, and delivery deadlines. Coordinate and participate in customer job inspections and service center certifications. Drive improvements in key customer-facing metrics, such as quality, time to quote, and on-time delivery. Quality & Safety Champion a strong safety culture by actively participating in and leading safety audits, incident investigations, training programs, and hazard assessments (JHAs). Lead the development and implementation of quality control processes and procedures, including documentation, work instructions, and process standards. Support the team in addressing high-risk jobs and ensuring adherence to all quality and safety regulations. Team Leadership Foster a positive work environment that values teamwork, open communication, and employee engagement. Provide guidance and support to the shop floor team through servant leadership, actively listening to employee feedback and addressing their concerns. Develop and evaluate employee performance, providing regular feedback and opportunities for growth. Financial Performance Monitor and control labor, material, and other operational costs to ensure profitability. Contribute to the development and achievement of department budgets and key performance indicators (KPIs). Qualifications and Competencies Bachelor's degree in engineering, Industrial Technology or Manufacturing Management preferred 10+ years of total production or maintenance management experience or equivalent Proven experience as an Operations Manager or in a similar leadership role within a manufacturing or industrial environment. Knowledge of machining and mechanical repair of rotating electrical components Generator and/or motor repair or related product lines preferred MS Office Suite and production MRP system experience Exposure to continuous improvement operating cultures (Lean, 6S, Safety, High Engagement Work Systems) preferred You’ll thrive at IPS if you… Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace. Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments. Focus on the customer. You provide an unmatched customer experience and exceeding expectations. Have an entrepreneurial spirit. You're proactive, innovative, and thrive in a fast-paced environment. Communicate effectively and with purpose. You keep everyone informed with clear, concise communication. Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally. Who We Are At Integrated Power Services (IPS), we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 30,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations. When you join IPS, you're joining a team that’s revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit. Benefits Paid Time Off (PTO) 401k Employer Match Bonus Incentives Tuition Reimbursement Program Medical, Dental and Vision plans Employee Assistance Program (EAP) And more! IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively. #J-18808-Ljbffr