Commercial Credit Specialist

Commercial Credit Specialist

At Majestic Steel, we're more than a steel service center — we're a team of problem solvers, innovators, and relationship builders. The Commercial Credit Specialist plays a key role in maintaining strong customer relationships while ensuring accurate and timely payments. You'll manage account activity, process invoices, and support the credit and collections process with precision and professionalism. This role offers hands-on experience in finance and the opportunity to grow within a collaborative, high-performing team.

Why Work With Us:

• Work Setting: Hybrid work schedule, onsite Tuesday, Wednesday & Thursday, opportunity to work remotely on Monday and Friday
• Hours: Monday – Friday, 8:00 am – 5:00 pm
• Benefits: Medical, Dental and Vision Insurance, 401k Retirement Plan (100% employer match), Life Insurance, Disability Insurance, Paid Parental Leave, PTO, Paid Holidays, and more!
• Impact: This role keeps business moving by ensuring customers are set up for credit, payments stay on track, and orders are released on time—working closely with sales and customers to keep every transaction running smoothly.

What You'll Do:

• Manage a portfolio of customer accounts, ensuring payments are on time and relationships stay strong
• Set up and maintain accurate customer records in our ERP system, including credit reviews and account updates
• Review and process invoices, credit notes, and customer payments — keeping everything balanced and accurate
• Evaluate and release customer orders on credit hold, collaborating with internal teams to resolve issues
• Prepare reports on account activity and flag potential risks to the manager
• Digitize and organize customer and credit documents for quick, reliable access through our imaging system
• Support special projects, contribute to process improvements, and take on other duties as assigned to help keep operations running smoothly and efficiently

Who We're Looking For:

Education & Experience:

• Bachelor's degree or equivalent experience
• Minimum three years of commercial credit or accounts receivable experience
• Working knowledge of an ERP system for order management and/or credit functions

Technical Proficiency: Intermediate to advanced proficiency in Microsoft Excel, including the ability to build and work with pivot tables, VLOOKUP/XLOOKUP formulas, and data sorting/filtering for portfolio analysis.

Skills:

• Strong communicator who builds trust through clear, professional, and respectful interactions.
• Highly organized with the ability to balance priorities and adapt in a fast-paced environment.
• Self-driven and accountable, taking initiative to deliver results and support team goals.
• Analytical and detail-oriented, with sound judgment in solving problems and improving processes.
• Customer-focused and collaborative, fostering positive relationships across teams and with external partners.
• Committed to learning, growing, and contributing to Majestic's culture of excellence.

What Makes You Stand Out:

• Five or more years of commercial credit experience, including managing a portfolio with accounts of varying size and complexity.
• Familiarity with credit risk scoring tools or bureau platforms such as Dun & Bradstreet or Experian.
• Experience with international or export accounts, including familiarity with export documentation requirements.

Additional:

• Must be able to work outside normal business hours as needed.
• Occasional travel required, less than 10%

At Majestic, we are committed to creating an inclusive environment where diverse voices are welcomed from associates throughout the entire organization. We have an inclusive culture, where all associates are respected; where different viewpoints, thoughts, and ideas are encouraged and embraced. Majestic is proud to be an equal opportunity employer.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.