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Deputy Chief Security Officer

Royal Caribbean Group

The Deputy Chief Security Officer oversees shipboard security operations, access control, gangway security, training, equipment maintenance, and incident response; supports ISM/ISO, SQM, USPH, Environmental and Safety policies.

Essential duties & responsibilities

Monitor all access points to the vessel and supervise gangway security staff to implement the Ship Security Plan per SQM Security Manual and guidance from Security Officer.; Be at the gangway whenever possible or as directed.; Understand the Safety & Quality Management Program and the Emergency Plan and Station Bill responsibilities within the Safety Organization.; Possess thorough knowledge of the Master’s Rules & Regulations, company policies, and the Security Manual.; Be familiar with all duties related to security practices and gangway security.; Conduct shipboard security training as directed by the Chief Security Officer.; Operate and maintain all security equipment as directed.; Promote good order and conduct throughout the vessel.; Conduct frequent security inspections of the vessel.; Be on call to assist the Security team in cooperation with the Chief Security Officer.; Ensure good cooperation and hand-over with other Security Officers/supervisors regarding incidents, follow-ups, and gangway operations.; Preserve safety for guests, crewmembers, and the vessel through observations.; During security rounds, stay alert, follow procedures, assess incidents, and act until help arrives.; Inform the Chief Security Officer immediately of any incident.; Be ready to take emergency action in any situation.; Serve as an additional spotter around the vessel for any problems involving guests, crewmembers, or ship operations.; Immediately report unusual incidents or situations and any abuse of ship’s property or regulations.; Maintain a thorough understanding of the ISPS code, Security Manual of SQM, Ship’s Security Plan, and Port Facility Security Plans at relevant ports of call.;

Financial responsibilities

Manage budget, expenses, and achievement of revenue targets.; Contain costs through proper use, handling, and maintenance of records, reports, supplies, and equipment.;

Leadership skills

Attracts and Develops Talent: Sets expectations, provides honest and ongoing feedback, takes action to improve performance; develops and conducts shipboard training programs on injury prevention policies and procedures.; Acts with Integrity: Demonstrates role-model behavior, builds trust and mutual respect, and addresses challenges transparently with factual evidence.; Harnesses the Power of Enterprise Team Performance: Acts as a liaison with shoreside departments (Risk Management, Marine Operations, Hotel Operations) and provides feedback on injury reduction and investigation initiatives.;

QUALIFICATIONS AND EDUCATION

Hiring requirements

Highly skilled manager with security experience and ability to lead a dynamic security operation in a leisure environment; strong leadership, organizational, and communication skills (oral and written).; Extensive experience in at least one of: Army/Maritime/Aviation/Police or Hotel Security, with ability to work in a multicultural environment.; Education/experience in counter-terrorism and physical security, including:; Access control, anti-terrorist countermeasures, securityscreening methods and equipment operation (x-ray, metal detector,explosives/narcotics detection); Interpersonal skills including conflict resolution; Incident command, first responder, scene and evidencepreservation, investigation, interview, and documentation; Detention and physical search procedures; Knowledge of civil and criminal law related to security;

Demonstrated ability to protect assets, manage crises and emergencies, plan and respond, and organize investigations.; Strong managerial and organizational skills, literacy, and computer knowledge (Excel, Word, etc.).; Willingness to follow policy to immediately notify the CSO and Miami personnel of situations affecting port security; basic awareness of minor criminal activity.; Knowledge of security equipment and training on security and anti-terrorist matters.; Ability to communicate tactfully and effectively with guests, department heads, and crewmembers; knowledge of security policies and practices.; Working knowledge of computers and various software packages (Excel, Word, or related programs).; STCW Certificate as required by the position.;

Language requirements

Ability to speak English clearly, distinctly, and cordially with guests.; Ability to read and write English to understand and interpret procedures; ability to give/receive written and verbal instructions and respond to questions.; Ability to speak additional languages such as Spanish, French, or German is preferred.;

Physical requirements

Regularly stand, walk, use hands, reach, talk or hear, and taste or smell.; Frequently lift/move up to 50 pounds.; Good health required for extensive ship-to-ship travel, varying accommodations, and emergency procedures.; Must be physically able to participate in emergency life-saving procedures and drills; full use of arms/legs and all senses required; able to assist in lowering lifeboats if needed.;

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