Account Resolution Analyst
Orlans Law Group
Job Description
Job Description
Do you have an energetic, enthusiastic and engaging personality? Are you driven to deliver effective results while providing excellent customer service?
The position of Account Resolutions Analyst is designed for an individual that has high energy, communications interpersonal skills. In this role you will be responsible for resolving past due accounts.
Responsibilities
Make Daily inbound and outbound calls
Return all voicemails and respond to emails
Resolve customer delinquency
Retain all customer communication efforts via the internal system of record ensuring that all communications are documented accurately.
Prepare payment in full, settlement letters and payment plan agreements for approval
Review performance reports to evaluate productivity and achieve individual and team commitments.
Any assignments given by management.
What’s in it for me?Medical, Dental and Vision
401K
PTO
In house Gym with a Shower
Bikes you can use at your convenience
Unlimited Snacks to keep you going throughout the day
And many more!
RequirementsHighschool Diploma or Equivalent
Previous Collections Experience or Customer service preferred.
Excellent Communication Skills
Ability to overcome objection
Attention to detail and Organized
Proficient in Microsoft.
Orlans is a Equal Opportunity Employer
#ZR
Vacancy posted 2 days ago
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