Director, Customer Experience & UX Strategy
Applied Labs, Inc.
Applied Labs, Inc. is seeking a Director, Customer Experience to implement strategies enhancing customer journeys across digital platforms. This pivotal role collaborates with product, UX/UI, marketing, and development teams to ensure user-centric products. Ideal candidates should possess extensive experience in CX and UX fields, along with strong problem-solving skills and a customer-centric mindset. Successful applicants will lead the design and optimization of customer experience standards, reporting directly to senior leadership as they advance customer satisfaction metrics. #J-18808-Ljbffr Applied Labs, Inc.
- ...lives. We celebrate our associates. The Director, Customer Experience is responsible for implementing and optimizing customer experience strategies across platforms, products, and... ...Experience partners closely with product, UX/UI, marketing, and digital development...UxLocal area
- ...often (in days) to receive an alert: Customer Experience Lead Date: May 19, 2026 Location(s): Houston... ...efficiency. Customer Experience Strategy & Leadership Translate company and customer... ...in customer experience environments UX and service design Development of...UxFull timeFor contractorsLocal areaRelocation
- ...agency in Houston is seeking a talented Senior Level UX Strategist to craft user-centered strategies and present ideas effectively. The ideal candidate... ...design and strong client presentation skills, along with experience in user research and prototyping tools like Figma....Ux
- ...front desk; and ensuring high-quality customer service and efficient workflows. This role... ...Relations: Develop and execute strategies to increase client census and meet growth... ...related field preferred; equivalent work experience may be considered. Experience: Minimum...SuggestedWork experience placementLocal area
- Quantix SCS, Inc. is seeking a Customer Service Manager to lead the customer service strategy and enhance customer experiences. The role involves supervising customer onboarding and collaborating with various departments to ensure a seamless service across interactions....Suggested
- A digital experience agency is seeking an experienced UX Designer to lead the design strategy for digital properties. This role focuses on creating cohesive customer experiences across platforms while collaborating closely with product and marketing teams to enhance acquisition...Ux
- Introduction As a Customer Success Manager, you will serve as the primary customer success... ...blockers and optimize the customer experience. Cross-Functional Collaboration Partner... ...Account Managers, Engagement Managers, and Strategy Advisors to ensure unified execution of...Work at office
- Dept: Sales Job Title: Customer Success Supervisor Reports to: VP of Sales or Sr. VP of Sales... ..., ensuring exceptional customer experience while supporting business expansion. To... ...with Sales Leadership on product expansion strategy and account prioritization Drive improvements...Full timeWork at officeFlexible hoursShift workNight shiftWeekend workDay shift
- ...The Opportunity Client success is at the core of our growth strategy. As we continue to expand, we are building a high‑impact... ...a trusted advisor to clients and a product expert , shaping customer experience, influencing product direction, and driving revenue growth....Full timeWork at officeImmediate startRemote workWorldwide
- Customer Experience Lead Date: Feb 23, 2026 Location(s): Houston, TX, US, 77002 Company: NextEra Energy Requisition ID: 93621 At Gexa Energy... ...our brand and regulatory requirements. Customer Experience Strategy & Leadership Translate company goals into clear CX and...UxFull timeFor contractorsLocal areaRelocation
- ...friendly voice and helpful face for our customers, providing exceptional support and... ...abilities will drive positive customer experiences, foster loyalty, and contribute to our... ..., and improve overall customer support strategies. Utilize Microsoft Office tools and...Full timeWork at officeMonday to Friday
$225k - $240k
...the AI revolution. We help clients develop and activate AI strategies, build robust technical capabilities, and foster a culture... ...harness the value of AI in everything they do, from improving customer experience to driving sustainable growth. Above all, we work...Work at officeLocal areaRemote workFlexible hours3 days per week1 day per week- ...Vego Garden Director Of Brand & Creative Vego Garden... ...our success to our loyal customers and passionate team. Through... .... You will own brand strategy, creative direction, and customer experience across every touchpoint... ...Digital Experience (UX/UI): Drive the roadmap for...UxSeasonal work
$53.49k - $87.87k
...Do you have a passion for doing the right thing for customers and making their experience the best they could possibly imagine? Are you a team player... ...with the respective sales team on account management strategies and positions. Strategically managing the lifecycle...Work experience placementWork at officeVisa sponsorshipWork visaFlexible hours$19 - $23.75 per hour
...Customer Experience Supervisor As the Customer Experience Supervisor you are accountable for driving profitable sales growth by leading... ...training initiatives and delivering company checkout experience strategies. Primary Responsibilities Customer Service & Sales -...Hourly payWorldwideShift work$94k - $105k
...be the primary point of contact for own customers and ensure smooth execution of end-to-... ...initiatives aligned to global MPL growth strategies. Accountable for the internal... ...and operational efficiency. Required experience & Skills +10 years of experience as a...Full time- ...state workflows and proposed future-state experiences with AI integration. Facilitate and... .... Qualifications Bachelor’s degree in UX Design, Human-Computer Interaction, Industrial... ...management principles and user adoption strategies. Occidental does not offer sponsorship...UxLocal area
- ...Guest Experience & Revenue Supervisor Confidential Hospitality Opportunity A unique... ..., support pricing and distribution strategies, execute marketing initiatives, generate... ...preferred. ~ Demonstrated success balancing customer service responsibilities with revenue-...Work at officeRemote work
- ...resident and family concern issues immediately and develop follow up strategies to ensure resident satisfaction Follow-up with each short-term... ...Office, Internet) required 2-3 years of professional experience in a similar position(s) with strong emphasis on hospitality industry...Full timeTemporary workWork at officeImmediate startMonday to FridayShift workWeekend workAfternoon shift
$150k - $180k
Contentsquare is the all-in-one experience intelligence platform... ...deep understanding of their customers’ whole online journey. We are... ...on their digital experience strategies, including behavioral analytics... ...platforms, or adjacent MarTech/UX technologies Strong technical...UxFull timeRemote workWorldwideFlexible hours$90k
...doing the right things right. NAVEX is seeking an Enterprise Customer Experience Manager (CXM) to deliver highly personalized and strategic... ...services, support and leadership teams Lead internal account strategy discussions to ensure alignment of engagement plans, risk...- ...A software company in Houston seeks a Customer Success Manager to onboard and support IT Managed Service Provider partners. This role... ...service. The ideal candidate will have 2-3 years of customer-facing experience in a SaaS environment, be empathetic, and passionate about...
- ...service is the product, the provider signals quite clearly which customer will always matter most: "Next in line." At Thread, we’re on... ...us more than helping our partners deliver delightful service experiences that brighten user journeys. The role The Customer Success...
- ...join our growing field services team. The mission of the Senior Customer Success Manager is to ensure our customers realize the full... ...technical background, especially related to cybersecurity; extensive experience driving concurrent projects and issues to completion with...Flexible hours
- ...passionate about our mission to protect every child, every school, every day! About the Role The Customer Success Manager role is responsible for providing a premier customer experience for our existing client base throughout the customer journey, including adoption,...Full timeLocal areaRemote workFlexible hours
- ...technology expertise to deliver valuable customer experiences and accelerated growth across various... ...multiple technology development stacks across UX, middle tier, and database platforms... ...'s ecosystem. Accelerated Design & Strategy : You can use OmniAI, our proprietary...UxH1bRemote workWorldwideFlexible hours2 days per week
$84.8k - $140.5k
...ultimately responsible for all aspects of the client experience ranging from credit needs to customer service and operations. Ensures compliance with... ...5. Analyzes the client's financial and operating strategies and recommends alternative or additional financial services...Immediate start$120k - $130k
...design and, above all, a world-class customer experience. Reporting directly to the Senior Director Marketing Analytics within the... ...Analytics) to drive data-driven strategies, optimize digital performance,... ...-functional collaboration with UX, development, and ecommerce teams...UxTemporary workVisa sponsorshipMonday to FridayFlexible hoursAfternoon shiftEarly shift- ...role: -9unQdAjMw3tE2T/view?usp=sharing THE ROLE: Guest Experience Specialists are world-class hospitality experts who are... ...venue ○ Connect with guests ○ Keep the energy high ○ Customize the experience ○ Make sure everyone leaves happy ● Using...Full timeImmediate startFlexible hoursShift workNight shiftWeekend work
- ...technology expertise to deliver valuable customer experiences and accelerated growth across various... ...engagements by defining branching and release strategy, CI/CD, environment topology, and the... ...development landscape across UX, services, and data layers, and have working...UxWork experience placementH1bRemote workWorldwideFlexible hours2 days per week
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