Veterinary Billing & Medical Records Coordinator

Veterinary Billing & Medical Records Coordinator

World Class Medicine. Purpose-Driven Partnership.

Veritas Veterinary Partners offer exciting career opportunities in state-of-the-art facilities across the U.S. Our hospitals, open 24/7/365 and staffed by board-certified specialists, create a collaborative environment where you can work alongside like-minded, caring professionals. If you're passionate about veterinary medicine, this is your chance to thrive in a dynamic, high-quality setting.

At Veritas Veterinary Partners, our mission is to build a network of trust and opportunity for veterinary professionals nationwide. We specialize in supporting Specialty and Emergency care hospitals, aligning with your unique goals and medical standards. Veritas, founded by Thomas Scavelli, DVM, DACVS, is dedicated to recruiting top-tier talent and fostering collaboration within our community. With a focus on exceptional care, we bring together highly trained veterinarians, technicians, and teammates committed to our patients' well-being.

We believe in Truth in Medicine and Trust in Partnerships, ensuring we always provide the highest standard of care. Come join us and make a meaningful impact on the community you serve.

We're Hiring! Veterinary Billing & Medical Records Coordinator. Garden State Veterinary Services (GSVS) is looking for a detail-loving, people-friendly pro to join our Specialty & Emergency Hospital in Woodbridge, NJ!

GSVS is a busy, multi-specialty practice with boarded experts in cardiology, surgery, neurology, internal medicine, radiology, and critical care - plus access to oncology, ophthalmology, dermatology, radiation therapy, and more.

Why You'll Love It Here We're not your typical vet hospital. We believe great medicine starts with a supportive, fun, and collaborative team. You'll grow your skills, feel valued, and work in a fast-paced environment where people genuinely enjoy coming to work (and stay long-term!).

Position Summary The Billing & Medical Records Coordinator plays an important role in supporting the hospital's financial accuracy, medical records processes, and client experience. This position requires strong attention to detail, comfort with billing and records workflows, and the ability to communicate professionally with clients regarding estimates, balances, insurance claims, payment questions, and medical record requests.

This is not a traditional front-desk CSR role, but it does include regular client communication and coordination with clinical teams.

Key Responsibilities

• Audit inpatient, discharge, employee, and external billing for accuracy
• Verify charges, correct discrepancies, and finalize invoices
• Communicate with clients regarding estimates, deposits, billing updates, insurance claims, balances, payment policies, and financial questions
• Support accounts receivable activities, including payment plans, collections coordination, and outside agency communication as applicable
• Ensure fees, product codes, and charges align with hospital fee schedules and established processes
• Process insurance claims, follow up on claim status and payments, and document updates appropriately
• Reconcile payments, billing portals, and vendor invoices
• Support medical records tasks, including scanning, documentation, record requests, confidentiality, and record management
• Assist with hospital email and administrative support functions as needed
• Help support consistency in charge entry and payment protocols
• Provide professional, compassionate, and service-focused support to clients and team members
• Perform other related duties as assigned

Qualifications

• Veterinary hospital experience required
• Specialty and/or emergency veterinary experience strongly preferred
• Previous experience in billing, accounts receivable, insurance processing, client service, or medical records preferred
• Strong customer service and communication skills
• Highly detail-oriented with strong accuracy in billing, records, numbers, and data entry
• Microsoft Excel experience required
• Experience with veterinary practice management software, including ImproMed, preferred
• Ability to multitask and remain organized in a fast-paced environment
• Reliable, professional, and team-oriented

Schedule Options

• Sunday - Thursday, 9am - 5:30pm (One weekend day and 23 major holidays per year required) OR
• Friday - Monday, 9am - 7pm (One weekend day and 23 major holidays per year required)

Compensation: $23/hr - $28/hr, based on experience, skills, and qualifications.

Perks & Benefits

• Competitive pay
• Health, dental & vision (some plans 100% paid!)
• 401(k) with match
• Paid time off + parental leave
• Mental health support (Talkspace)
• Uniforms & pet care discounts
• Referral bonuses & more!

Sound like your kind of place? We'd love to meet you!

Veritas Veterinary Partners is an equal opportunity employer. In accordance with the requirements of all applicable federal, state and local laws, we welcome and encourage diversity in the workplace regardless of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Applicants must be authorized to work in the U.S. All current positions require the ability to speak, read, and write English proficiently. Additional fluency in other languages is preferred but not required.