Home Service Technician

Dryer Vent Wizard Technician

Dryer Vent Wizard is the only international franchise company focused exclusively on dryer vent cleaning, repair, installation, maintenance, service, and safety. We are looking to hire reliable, customer service-focused technicians who have an eye for detail and an outgoing personality. As a Dryer Vent Wizard service technician, you are a key member of our team responsible for bringing customer's dryer vent systems up to code, making them safer and more efficient. You will build customer relationships and uphold our standard of outstanding customer service. You have strong communication skills and can articulate information to supervisors and customers professionally. You are self-motivated, thrive in a fast-moving environment, and able to work independently and manage your time effectively to meet deadlines.

Responsibilities:

• Present yourself in a professional manner at all time; uphold company image.
• Provide the customer with a complete assessment upon arrival at the home.
• Professionally service customer's dryer vent system as indicated by inspection results.
• Offer additional applicable products/services based on the inspection results.
• Clearly define and describe the features and benefits of products/services as requested or recommended.
• Available to answer any questions and provide thorough responses.
• Explain the costs, benefits, proper procedures, and warranties of new systems to customers.
• Accurately and legible provide assessment and invoice when applicable.
• Respond to customer service calls.
• Conduct quality assurance tests on new installations.
• Drive around the city to sell services to customers.
• Keep company vehicle and equipment properly serviced, clean, and in good working order/condition.

Skills / Qualifications:

• High school diploma or state-recognized GED required
• Ability to work independently and problem solve
• Ability to work required business hours
• Ability to effectively communicate with customers, management, and team members
• Experience in light construction, carpentry, or home handyman work (helpful but we are willing to train)
• Experience working with tools (helpful but we are willing to train)
• Ability to climb and handle ladders up to 32 feet in height
• Ability to lift 50 lbs.
• Ability to work within constricted spaces such as attics, crawlspace, or closets
• Ability to work on rooftops
• Ability to capture payments on a tablet computer
• Valid California driver's license and a good driving record

Benefits:

• Starting pay of $40,000/year with real potential to earn $60,000+
• Company van provided
• Company uniform provided
• Company iPad
• Competitive salary/commissions
• Competitive paid time off plan, and holidays
• Extensive product training and professional career development

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.