Receptionist

Medical Center Receptionist

Lakeshore Talent is in search of a Medical Center Receptionist to provide front-desk, customer service, and administrative support at a busy medical center in Los Angeles. This is a great opportunity for someone who enjoys working with people, staying organized, and being the welcoming face of a professional healthcare environment.

Position: Medical Center Receptionist Job Type: Contract Interim/LOA Coverage Length: 2 months, with possibility of extension Pay Rate: $19.23$22.12/hour Location: Los Angeles, CA Schedule: MondayFriday, 8:00 AM4:30 PM

Responsibilities

Reception & Customer Service 60%

• Welcome clients, visitors, vendors, and employees in a courteous and professional manner.
• Assist visitors with directions and connect them with the appropriate staff or department.
• Maintain visitor sign-in procedures and issue visitor badges as needed.
• Answer incoming calls using a multi-line phone system and route calls to the appropriate departments.
• Take messages and respond to inquiries as needed.
• Maintain a clean, organized, and professional reception area.
• Use the paging system to notify staff when appropriate.
• Respond to emergency calls and situations according to established procedures.

Clerical & Administrative Support 40%

• Receive and process incoming and outgoing packages and mail through carriers such as FedEx, UPS, USPS, and messenger services.
• Prepare, process, and distribute interoffice and outgoing mail while maintaining confidentiality.
• Provide basic support for office equipment including copiers, fax machines, printers, and other equipment.
• Notify appropriate personnel when equipment requires repair or maintenance.
• Maintain logs and records related to office equipment and supplies.
• Assist with maintaining office supplies and general organization.
• Provide general administrative and clerical support as assigned.
• Perform additional duties and responsibilities as needed.

Required Qualifications

• High School Diploma or GED.
• Previous experience answering inbound phone calls.
• Experience working with multi-line phone systems.
• Familiarity with standard office procedures, including filing and record keeping.
• Comfortable using standard office equipment such as computers, copiers, fax machines, and printers.
• Strong customer service and communication skills.
• Professional, courteous, and organized approach to working with clients and visitors.

Preferred Qualifications

• Knowledge of medical terminology.
• Bilingual in English and Spanish.

Additional Information

• This position requires regular, on-site attendance.
• Candidates selected for the position will be required to complete a background check and 4-panel drug screening as part of the onboarding process.