Service Coordinator / Customer Service Coordinator (Office Position)

Benefits: 401(k) 401(k) matching Flexible schedule Paid time off Training & development Service Coordinator / Customer Service Coordinator (Office Position) Pay: $18–$20 per hour Job Type: Full-Time Schedule: Monday–Friday Location: [City, State] (In-Office) Overview Zinga’s is hiring a Service Coordinator to manage the flow of service jobs from start to finish. This role ensures every job has complete and accurate information, while coordinating between our installation team and customers. This is a fast-paced, detail-driven office role where follow-through and communication are critical to success. Key Responsibilities Gather, verify, and organize all required information for service jobs Communicate with installation teams to obtain missing or updated details Provide timely and accurate updates to customers Ensure service jobs move forward without delays or gaps Track job progress and maintain accurate records Follow up consistently until each job is completed correctly Day-to-Day Work Includes Making calls to field technicians to confirm job details Updating customer records and service notes Communicating with customers about timelines and expectations Identifying and resolving missing information quickly Managing multiple service jobs at once Requirements 1+ year of customer service, administrative, or coordination experience preferred Strong phone and communication skills High attention to detail and organization Ability to multitask in a fast-paced environment Comfortable working fully in an office setting Reliable and consistent attendance What We’re Looking For Someone who takes ownership and follows through on every task A strong communicator who can confidently speak with both customers and technicians A problem-solver who doesn’t let details slip through the cracks A dependable team member who keeps things moving Why Zinga’s Competitive hourly pay ($18–$20/hour) Full-time, stable office position Clear expectations and structured processes Opportunity for growth and advancement Apply Today If you are organized, proactive, and take pride in getting the details right, apply today and join a team that values accountability and execution. #J-18808-Ljbffr Zingashome